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520 SMART problems, help !

PCali1
New Contributor

I have a intel SSD 520 series 120gb, purchased about 5 days ago, and i have some SMART problems. Tested with SSD Life and Intel Toolbox.

Problem is: Every time i shut down my PC, then i power it up again, the SMART parameters:

AE: Unexpected Power Loss, C0: Unsafe Shutdown Count, the numbers increase !! Why ? This is a common problem, or i am the single one with this problem ? What Intel says about this ? Is normal ? Could in 2-3 years my SSD die ? Or sooner ???

And another problem, after i installed my new SSD, i've looked up in SSD Life, and the program told me that the SSD Work Time is 102 years !?!?

Please help me, or give me some advice. I've purchased the Intel SSD, cuz i've heard it's more reliable, i wanted to buy OCZ.

Here are the pictures.

http://i47.tinypic.com/10fx43r.jpg http://i47.tinypic.com/10fx43r.jpg

1 ACCEPTED SOLUTION

idata
Esteemed Contributor III

Don't worry about the Unsafe/Unexpected counts, this is a known problem with the 520 series, as is the Power-On count.

A new version of SSD Toolbox (3.0.3) is out, it may have corrected these niggles with SMART data. I'm still using 3.0.2 as the firmware itself has not been updated.

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23 REPLIES 23

idata
Esteemed Contributor III

Don't worry about the Unsafe/Unexpected counts, this is a known problem with the 520 series, as is the Power-On count.

A new version of SSD Toolbox (3.0.3) is out, it may have corrected these niggles with SMART data. I'm still using 3.0.2 as the firmware itself has not been updated.

plee21
New Contributor III
New Contributor III

Hi

Just to echo the already good advice. The unexpected power failure is something most of us are seeing.

The power on hours reported from SMART on these SSD drives isn't a simple number or count of hours, however most software assumes it is and so gets it completely wrong. I'm sure in time they will catch up.

http://crystalmark.info/software/CrystalDiskInfo/index-e.html CrystalDiskInfo - Software - Crystal Dew World appears to correctly work out the on hour count.

Regards

Phil

PCali1
New Contributor

Thanks for the help. Now from not known reason the numbers aren't increasing anymore

They remained at 16, both of them.

But one more question. I have the firmware 400i, there is a new firmware ? And how i update to it ?

plee21
New Contributor III
New Contributor III

Hi

No new firmware that I'm aware of yet.

Any new firmware is part of the Intel SSD Toolkit, so new firmware is usually delivered in new versions of the toolkit and you just update using that.

Regards

Phil