ssd toolbox 3.2.3 appcrash with Intel SSD 320, Windows 7 Pro 64-bit, Microsoft .Net 4.5.1

[RW4]

The Intel SSD firmware was verified to already be up-to-date by burning an ISO (since SSD Toolbox bombs), so out-of-date firmware is not the issue:

The application brings up the GUI when run on an HP laptop with a non-Intel internal SSD.

When an Intel SSD is connected via a SATA (not USB) cable, that SSD being the problem-child internal SSD of a second laptop, the application starts to bring up the GUI, but immediately is overridden by the failure dialog.

Problem signature:

Problem Event Name: APPCRASH

Application Name: Intel SSD Toolbox.exe

Application Version: 3.2.3.400

Application Timestamp: 53c8395c

Fault Module Name: Intel SSD Toolbox.exe

Fault Module Version: 3.2.3.400

Fault Module Timestamp: 53c8395c

Exception Code: c0000005

Exception Offset: 000de447

OS Version: 6.1.7601.2.1.0.256.48

Locale ID: 1033

Additional Information 1: 0a9e

Additional Information 2: 0a9e372d3b4ad19135b953a78882e789

Additional Information 3: 0a9e

Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

The Intel app has been removed and re-installed, so that is not the fix.

The laptop has been rebooted (e.g between removal and install, and after installs), so that is not the fix.

[Kevin_M_Intel]

Can you please attach here your System32 report? Have you tried connecting it to a different SATA ports and using different cables.

Is this happening when the SSD is connected to another computer?