12-05-2017 01:08 PM
Hello,
After restart the device doesn't recognized by the BIOS. On MSI Z87-G45 Gaming board explorer I see that PCIE x16 is not empty but it recognized as Intel Corp. Unknown Device,,Running at X4.
The green and yellow lights are solid on but they are 4th and 1st respectively which is strange regarding to /servlet/JiveServlet/downloadImage/2-432623-306025/pastedImage_2.png this. Maybe the 1st is amber, I'm not argued but it doesn't blink but solid. /servlet/JiveServlet/downloadImage/2-432623-306025/pastedImage_2.png
How can I bring back to the life my device?
12-06-2017 02:48 PM
Hello HamletHakobyan,
It is good to know you were able to fix the issue. And thanks for sharing the applied solution. However, BIOS should show the actual device model. If you notice abnormal performance or recognition issues in the future, we recommend reaching our https://www.intel.com/content/www/us/en/support/contact-support.html# @3 customer support to explore the warranty options for your SSD. Best regards,Eugenio F.