06-26-2023 09:13 PM
My P44PRO has experienced three instances of disk drops since June 2nd while playing Diablo 4. with this issues including stuttering every few seconds, while the game's displayed frame rate and latency appear normal.
I fixed it myself by force installing Micron NVMe driver v2.1.19.0 WHQL 64bit, after installing the new driver, all of the aforementioned issues have disappeared.
Please help to check this issues, thank you.
My system info:
OS: Windows 11 Pro 10.0.22621.1848 (Win11 22H2 2022 Update)
Processor: AMD Ryzen 9 7950X3D
MB: Asus ROG Crosshair X670E Extreme (BIOS 1415)
Memory: Acer Predator DDR5 6000 C30 16GB x4
GPU: Asus ROG-Strix-RTX4090-O24G-Gaming (Driver 536.23)
PSU: Asus ROG THOR 1000P2
SSD: Solidigm P44Pro 1T & 2TB with official latest version drivers.
10-18-2024 06:00 PM
The Solidigm Synergy Toolkit doesn't work either. It just says "Unrecoverable error occurred please close the application ¯\_(ツ)_/¯"
10-21-2024 02:11 AM
Dear Lagoochu360,
Thank you for the update. We’re sorry to hear that the Solidigm Synergy Toolkit didn’t resolve the issue. Unfortunately, at this time, the best option we can offer is to open a warranty case for your SSD. Please, contact Solidigm Support to initiate the process, and we will assist you further from there.
If you have any other questions, feel free to reach out.
Kind regards,
Gleb
Solidigm Customer Support