Dear Scott,
Thank you for reaching out and sharing the details of your issue with the Intel® SSD 520 Series.
From your description, it sounds like the drive may be experiencing read errors or degraded NAND blocks that are causing system freezes when ...
Dear gmeades,
Thank you for your feedback and suggestion.
At the moment, the software does not include a background system tray agent. Your feedback has been shared with our team.
In the meantime, you can manually launch the tool to check for firmwa...
Dear Ivan,
Thank you for contacting Solidigm™ Customer Support.
Please note that Solidigm does not recommend or support firmware downgrades, as doing so can risk data integrity and drive stability. Firmware updates include important fixes and optimiz...
Dear dewcwmtđ,
Thank you for contacting us.
If your Intel® NVMe SSD is no longer recognised in the BIOS and diagnostic tools report a firmware-level issue, we unfortunately do not have supported repair methods for user-level firmware recovery or data...
Dear dormancygrace,
Thank you for your follow-up.
After reviewing internally, the firmware version YCV10200 you mentioned was released only for a specific customer configuration and is not included in the standard Solidigm Storage Tool (SST) package....
