Dear tamagowang,
Thanks for reaching out.
To request a warranty check or replacement for your P41 Plus drive, please create a support case here:https://support.solidigm.com/en-US/anonymous-createcase/
Once the case is created, our team will guide you...
Dear nightwings3,
Thank you for the additional details and the test results.
Since the drives work normally in Windows but show I/O timeouts only during Linux installation, we’ll need to review this case more deeply.
To proceed, please create a suppo...
Hi nightwings3,
Thank you for the update.
About the firmware — since your P4500 drives are using OEM firmware (likely Cisco), it is not possible to flash them with the generic Intel/Solidigm firmware. Using the wrong firmware could stop the drive fro...
Dear nightwings3,
Thank you for sharing the detailed information and screenshots.
From your description, the Intel® DC P4500 appears to hang during Linux installation with PCIe timeout messages. Based on the information you’ve provided and our intern...
Dear Scott,
Thank you for reaching out and sharing the details of your issue with the Intel® SSD 520 Series.
From your description, it sounds like the drive may be experiencing read errors or degraded NAND blocks that are causing system freezes when ...
