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P41 Plus 2TB Causing System to Crash

thirdlife
New Contributor

I upgraded to the Solidigm P41 Plus (SSDPFKNU020TZ) a few months back as my primary system/boot drive.  Since then my Windows 11 system will randomly crash and restart.  I do not see a BSOD. It is intermittent and doesn't matter if the computer is under heavy use, or just chilling after a fresh reboot.  I've seen it crash in both (and several other) scenarios.

I am running the latest firmware and drivers, but continue to have this issue. No issues are found with the drive, and I suspect it might be driver related as the Event Viewer is full of errors. (see below)

Curious if anyone else has had this problem and/or if they might have a useful work around.

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Not sure what other info would be helpful, but I'll include what I can think of below:

Solidigm P41 Plus (SSDPFKNU020TZ)
Driver Version 2.2.0.1017 (up to date)
Firmware: 002C (up to date)
Windows 11 22H2


21 REPLIES 21

Horus
New Contributor III
New Contributor III

Is there any chance we can get a fix for the Event ID 11 error ( The driver detected a controller error on \Device\RaidPortX ) before this drive go to oblivion?

Dear Horus,

Thank you for your query about the Event ID 11 error.  We understand your sarcasm, but unfortunately, we currently cannot offer a firmware update or a fix specific to the Event ID 11 error you're encountering. 

Please, be aware that you can always create a ticket on the Solidigm Support hub and we will be happy to assist you with the warranty.

If you have any questions or concerns, please do not hesitate to contact us.

Kind regards,
Gleb
Solidigm Customer Support

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