Intel SSD 530 startup problems - Bug in SSD?

[ajoha7]

I just bought an Intel SSD 530 240GB to replace my Intel SSD510 for my HP Elitebook 8460p.

When i cold-start my computer everything is fine, but when I restart my computer from within a freshly installed windows-7, the drive is not found.

If i turn off the computer and start it again, the drive is found and boots up again as usual. So the drive fails after reset.

I have upgraded the firmware of the SSD to the latest version via the SSD toolbox but still no luck. also updated laptop bios to latest version.

I had no problems in the past with the Intel SSD 510 edition.

Any ideas on what to do?

Clarification:

So, when I insert my Intel 510 SSD and start windows and restart windows it works without problem. But with the Intel 530 it wails when I do restart, the BIOS does not find it after a normal reset. So that must conclude that the Intel SSD 530 has some bug? or is sensitive to some timing issue?

Should I return it? or just assume its incompatible with my laptop?

Message was edited by: andy johansson (added some clarification at the end)

[Jose_H_Intel1]

Stew, would you please post a picture of Device Manager showing the hard drives section after you uninstalled the Intel® driver? Do you also know the IRST driver version by any chance?

[DHata]

After removing Rapid Storage Technology it looks like the image below. I believe the version was 11.1.5.1001 but I have tried downloading the latest version direct from the Intel site, 12.8.0.1016, and it behaved the same - unable to reboot

[MvanR1]

Hi Joe,

I'm sorry but you're going to have to be alittle patient since i'm out of town for the remainder of the week, You said you've tested this on multiple HP systems; can you confirm that any of these were equipped with the Intel QM77-chipset? Any other model with any other chipset does not exhibit the issue. I also want to explicitly repeat that not only Intel SSDs have this issue; unfortunately it seems like every one out there with the SF-2281 controller combined with the QM77-chipset are having the issue.

Someone hinted at the RST or Intel SATA conbtroller-driver to be a possible cause of the issue; i'm reaching here but maybe it's a bug related to SATA Link-State power management; if the SSD is shut off at shutdown, and not able to reset (in time) with a warm reboot, it will have to be power-cycled to be able to operate again.

[PPetr6]

I am having the same problem with a Macbook Pro and a 240-GB SSD 530 which shipped with the latest (DC12) firmware.

Mac shows the "prohibited" sign* at startup after restart.

At that point, If I shut down by holding the power key pressed, and then boot again, it works.

Mac OS X 10.8.5, clean install.

* prohibited sign:

http://km.support.apple.com/library/APPLE/APPLECARE_ALLGEOS/TS1411/TS1411_1.gif http://km.support.apple.com/library/APPLE/APPLECARE_ALLGEOS/TS1411/TS1411_1.gif

http://support.apple.com/kb/TS1411# symp2 Your Mac won't start up in Mac OS X (Mac OS X 10.3.9 or earlier)

[UZiem]

Exactly the same problem and behaviour for HP EliteBook 8540w with Intel 530 Series 180GB drive.

SSDSC2BW180A4, FW DC12, HP BIOS version F.23, HDD in AHCI mode, Windows 7 Pro x64 (6.1.7601).