11-28-2017 10:13 AM
I recently added a 600p SSD to a new AMD build. The utilites refuse to update the drivers, and the provided linux distro failed to boot (likely due to the being Intel specific).
Is there any way I can update the firmware that doesn't require access to a computer with an intel based processor?
Motherboard: Asus Strix X370-F
Processor: Ryzen 1800X
11-28-2017 01:30 PM
Hi pekras,
We understand your situation regarding the Intel® SSD 600p series.Please keep in mind that the Intel® SSD 600p Series has only been validated for Windows* 7, 8.1 and 10. Linux* is not currently supported.
- https://www.intel.com/content/www/us/en/support/articles/000022378/memory-and-storage.html Frequently Asked Questions for Intel® SSD 600p/Pro 6000p Series.
In order to update the Firmware, you can use the Intel® SSD Firmware Update Tool. Please follow the next steps:1- Go to https://downloadcenter.intel.com/download/26491/Intel-SSD-Firmware-Update-Tool https://downloadcenter.intel.com/download/26491/Intel-SSD-Firmware-Update-Tool
2- Download the issdfut_2.2.3.iso
3- Go to https://www.google.com/url?q=https://rufus.akeo.ie/&sa=D&sntz=1&usg=AFQjCNFb4BRd6FkTrMVe1h2Bv3yMQO1B... https://rufus.akeo.ie/and download Rufus.
4- Connect an empty USB flash drive to the PC.
5- Open Rufus and change only the options "Device" and select your USB. Then go to ISO image, click on search and select the issdfut_2.2.3.iso you previously downloaded.
6- Go to your BIOS -> Boot -> Boot priority -> select the "USB" as primary.
7- Re-boot your PC. It should enter the firmware update tool for your SSD.
8- Update the firmware and then boot windows.
9- If it does not boot the "USB" or it gives you an error, please go to BIOS and change the boot mode to "legacy only". Then try again.
NOTE: Any links provided for third party tools or sites are offered for your convenience and should not be viewed as an endorsement by Intel® of the content, products, or services offered there. We do not offer support for any third party tool mentioned here.
Please try it and let us know the results.Regards,
Junior M.11-29-2017 08:40 AM
I am not trying to run Linux. The system is Win 10 pro.
Linux was mentioned because ssdfut_2.2.3.iso contains a small linux distro, which crashed during boot to a black screen. After testing on intel machines with integrated graphics, there is a moment during boot when the screen flickers, likely due to the graphics drivers loading. During this moment on my main machine, the screen goes black, indicating that no graphics driver is successfully loaded.
I cannot currently run the software from one of my other pcs, as this is the only one with an M.2 slot. If needed, I suppose that buying a PCIe adapter card is a possibility.
11-30-2017 03:27 PM
Hi pekras,
Thanks for the information.
We suggest you install the https://downloadcenter.intel.com/download/27330?v=t Intel® Solid State Drive Toolbox on your Windows(R) 10 and try to update the firmware from it. If you are not able to do it, please let us know the firmware version you see in the tool.
We look forward to hearing back from you.
Regards,
Junior M.11-30-2017 04:52 PM
Intel SSD toolbox 3.4.9 is installed.
Drive is running firmware: PSF109C
Model# INTEL SSDPEKKW010T7
Serial # BTPY65040F941P0H
Update to PSF121C fails with this message:
Error: The firmware update process encountered an error (10/53). Reboot and try again. If error persists, use the Intel Firmware Update Tool located at: www.downloadcenter.intel.com.