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Why 545s have low write speed?

hardlexx
New Contributor II

Hi. I have SSD 128 GB on M2 (545s). When I chek speed - is lower specification speed. When I Install Toolbox 3.5.8 and update firmware - no improvements. In stores feedback many users tell about this problem, but nobody solve.

Maybe, Intel have special driver for Windows 10?

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1 ACCEPTED SOLUTION

hardlexx
New Contributor II

I have fast and exact answer from Asus. If on my motherboard CPU not Ryzen (I have Athlon) - m.2 slower.

Specifications Asus:

"AMD Ryzen™ Processors : 

1 x M.2 Socket 3, with M key, type 2242/2260/2280/22110 storage devices support (SATA & PCIE 3.0 x 4 mode)

AMD 7th Generation A-series/Athlon™ Processors: 

1 x M.2 Socket 3, with M key, type 2242/2260/2280/22110 storage devices support (SATA & PCIE 3.0 x 2 mode)"

You was right, about compatibility. Tanks for your time, and best regards)image

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10 REPLIES 10

Santiago_A_Inte
Contributor III
Hello hardlexx , Thank you for contacting Intel® Memory & Storage Support. As we understand, you need assistance with your Intel® SSD 545s Series . If we infer correctly, we will appreciate if you can provide us with the following information: • SSU logs. 1- Go to https://downloadcenter.intel.com/download/25293/ 2- Download the software. 3- When finished downloading it, open it 4- Attach the file obtained to your reply. • A screenshot of the “Disk Management” of windows showing all your HDDs and partitions. We will be looking forward to your reply with the requested information. Best regards, Santiago A. Intel® Customer Support Technician Under Contract to Intel Corporation

hardlexx
New Contributor II

Done.

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Santiago_A_Inte
Contributor III
Hi hardlexx , Thank you for your reply, Based on your SSU data, we aren’t able to discard a particular hardware issue. In order to diagnose properly the hardware, please provide us with the following information: • The SMART details.CSV file (SMART logs) from your Intel® SSD 545s Series It can be extracted by using the Intel® Solid State Drive Toolbox, as explained in the “IntelSolidStateDriveToolboxUserGuide.pdf” (Please follow link below to download the guide) https://www.intel.com/content/www/us/en/support/articles/000020382/memory-and-storage.html On section 3.2 you can find the instructions on how to get this file. Our Intel® Solid State Drive Toolbox, can be downloaded from this link: https://downloadcenter.intel.com/download/28593/Intel-Solid-State-Drive-Toolbox We will be looking forward to your reply including this information. Best regards, Santiago A. Intel Customer Support Technician Under Contract to Intel Corporation

hardlexx
New Contributor II

Done.