SSD FUT on Mac Mini (Keyboard/Mouse) not funtional

[SThom16]

Model Name: Mac mini

Model Identifier: Macmini 6,2

Processor Name: Intel Core i7

Processor Speed: 2.3 GHz

Number of Processors: 1

Total Number of Cores: 4

L2 Cache (per Core): 256 KB

L3 Cache: 6 MB

Memory: 16 GB

Boot ROM Version: MM61.0106.B03

Media Name: INTEL SSDSC2CW180A3 Media

Medium Type: SSD

Protocol: SATA

I am trying to update the firmware with the SSD FUT tool.

I got it to boot from the USB and it comes to the EULA screen.

However the Keyboard/Mouse are non functional.

Other users have this issue on USB 3.0 ports. Unfortunately the Mac Mini does not have a USB 2.0 port.

Is there a work around apart from stripping the computer down to remove the HD?

Thanks

[Allan_J_Intel1]

Thanks for joining SSD community.

I understand you are trying to update SSD firmware using a Mac Mini computer.

This is definitely an issue with your computer model. If your computer does not detect USB keyboard then I recommend updating SSD firmware using another computer with USB 3.0 support.

Allan.

[KenF_Intel]

Hi Technosprout,

A new version of the Firmware Update Tool (FUT) is finally available. You can download it at:

https://downloadcenter.intel.com/Detail_Desc.aspx?DwnldID=18363&lang=eng&ProdId=3790 Intel® Download Center

This version of the tool resolves issues with the Mac Mini USB keyboard and mouse.

I want to be clear that this is really only a change to the FUT tool itself. I can't say that this will address the reports of periodic high activity or slow response on these systems.

We have not been able to find satisfactory solutions to these reported issues.

[SThom16]

I can confirm the keyboard, and mouse are functional on the Apple Mac with USB 3.0 ports.

The firmware is able to fully access the intel SSD hard drive installed.

Thanks

[KenF_Intel]

Thanks for the update!