05-29-2023 11:10 AM
Hi
I have a Dell laptop and recently clone my Ssd to the solidigm P44 Pro (everything seem to work fine) and I want to install the solidigm Synergy Driver but it said the drive is not detected (cannot find) I am quite new with computer if this happen what should I do next?
thx
05-30-2023 07:15 AM
Hi heidi25tang,
Thank you for reaching out to Solidigm.
We would like to ask how you cloned your drive?
Please feel free to contact us via https://support.solidigm.com/en-US/anonymous-createcase/ as we would need further information about your drive.
Kind regards.
Nebiyu
Solidigm Customer Support
05-30-2023 08:17 AM
I used Macrium Reflect 7 the free version to do the cloning
05-31-2023 08:23 AM
Hi heidi25tang,
Thank you for the information.
Kindly follow the link provided to create a case as we would need more information about your drive. https://support.solidigm.com/en-US/anonymous-createcase/
Kind regards.
Nebiyu
Solidigm Customer Support