06-19-2016 10:38 PM
The one most important reason I choose Intel SSD again is due to reliability but it seems I just don't learn the lesson I was served with Intel SSD 330i. In both cases I frequently witness SSD stop responding after bringing laptop from standby with power HDD LED lit on and system being hung:
I was told to ditch Intel but I am too stubborn like a donkey to listen to what wise men of technology say.
I would really exchange the drive to Samsung which is the one I was recommended from the beginning.
can't find my problem mentioned in this forum.
06-20-2016 02:47 PM
TechnicGeek,
Please check your private message and let us know.NC06-27-2016 03:25 PM
TechnicGeek,
We are following up this case and we would like to know if you were able to read our previous private message.We will be waiting for your response.NC07-18-2016 10:24 AM
I have updated to a firmware you suggested that was supposed to fix issue known to happen after system standby when SSD fails to wake up. This did not solve the issue.
07-18-2016 02:44 PM
TechniGeek,
In this case, we suggest you to please get in contact with our support department, either chat, e-mail or phone. Please go to the following http://www.intel.com/content/www/us/en/support/contact-support.html# @16 link.Let us know if you need anything else or if you have difficulties contacting our support department.NC