Please, check warranty SSD Intel

[CLe]

We have two ssd but we​ do not check warraty in the website: https://supporttickets.intel.com/

Please check hepl Us​

Thanks,

Cung Lê​

[LeonWaksman]

1. Your S/N on both SSD is the same. Could be that this is an ISN number of some OEM? In this case you should ask the OEM for warranty coverage.
2. What is the model number of this SSD?
3. Can you attach an image of this SSD, showing the identification label?

Leon

[CLe]

hi, i buy 3 ssd but only 2 ssd do not create case?

CVTR651301WB240CGN --> no

H60943-201

CVTR622100CT240CGN --> no

H60943-201

CVTR548501QL240CGN ---> ok

H60943-201​

^^

[LeonWaksman]

1. I got the same (negative) results.
2. Wait for Intel Engineer assistance.

Leon

[JosafathB_Intel]

Hello Cle,

Thank you for contacting Intel® Memory & Storage Support.

Based on the information you provided both Intel® SSD 535 Series (240GB, 2.5in SATA 6 GB/s, 16nm, MLC) are still under warranty.

Please take into consideration that the warranty period begins from the moment you purchase the drives from one of our distributors and the date in the POP (proof of purchase) will be the one that dictates when the warranty in your product started.

Please let us know if you need further assistance related to these drives or if you were just looking to confirm the warranty status of your SSDs.

We hope you find this information helpful.

Best regards,

Josh B.

Intel Customer Support Technician

A Contingent Worker at Intel