I have been trying to install the Solidigm Synergy™ Driver for my P41 Plus 2TB SSD, but each time the installer gives the error that a Solidigm SSD was not detected. I also tried installing the Solidigm™ Storage Driver but got the same error.
What could be causing this issue? I can access the drive on Windows, so I am not sure why the driver installer is unable to detect it.
Thank you for contacting Solidigm™ Support.
We would like to ask if you are using any type of adapter/enclosure to connect the drive to your system? You may also refer the Solidigm™ User Guide- Driver #15 to review the limitations of the Synergy™ driver.
If you continue to experience issues with your drive, please use the following link to create a case and we will reach out to you shortly. https://support.solidigm.com/en-US/anonymous-createcase/
Solidigm Customer Support