cancel
Showing results for 
Search instead for 
Did you mean: 

New SSD and getting a error

idata
Esteemed Contributor III

I just bought a new Intel X25-M Solid-State Drive, 160GB SATA II 2.5in, MLC, High Performance drive. I installed Windows 8 on it and downloaded Intel SSD Tool Box. I ran a quick scan and get a error. With the Data Integrity message says "Error: Data mismatch detected. Contact your reseller or local Intel representative for assistance." What does this mean is the drive not working right? I added a screenshot.

2 REPLIES 2

KenF_Intel
Contributor

Hi Eric,

I recommend contacting the nearest Intel customer support center.

You can find contact information at http://www.intel.com/p/en_US/support/contactsupport http://www.intel.com/p/en_US/support/contactsupport.

idata
Esteemed Contributor III

You can contact the Intel(R) technical support to replace the unit at the following phone number 916 377 7000, option 7, please provide the ISN and SA from the Solid State Drive. if you have less than 30 days with the Solid State Drive please contact the place of purchase first since it will be faster to replace the unit with them.