This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

my ssd can not be detected

idata
Esteemed Contributor III

‎10-19-2016 11:40 PM

I have an intel ssd . connected it by dongle to my hp laptop . copy some files on it and it worked for some dayes . after it didnt detected . i changed the cables , connect it to laptop without dongle .

it cant detected in bios and windows . when I want to install windows , again it cant be detected .

it can not detected at all EVEN I CONNECTED IT TO ANOTHER LAPTOP

please help me

0 Kudos
2 REPLIES 2

idata
Esteemed Contributor III

‎10-20-2016 02:07 PM

Hello Mohsenghomi,

We understand your SSD is no longer detected by BIOS or Windows*. Could you please let us know what is the model of SSD you have?Also, it seems you have tried several troubleshooting steps with no success, for that we suggest you to please get in contact with our https://customercare.intel.com/?lang=en-US support department.Please let us know.Regards,NC
0 Kudos

idata
Esteemed Contributor III

‎10-27-2016 12:55 PM

Hello Mohsenghomi,

We would like to know if you were able to get in touch with our support department or if you have any other question? We will be waiting for your response.Regards,NC
0 Kudos
"Solidigm" is a trademark of SK hynix NAND Product Solutions Corp. (d/b/a Solidigm). "Intel" is a registered trademark of Intel Corporation. Other names and brands may be claimed as the property of others. The community is supported by Khoros. Khoros's privacy policy explains how it processes personal data. © Solidigm 2024. All rights reserved.