Intel SSD Toolbox has stopped working V3.2.1 and V3.2.3

[MAlum]

So I've been trying to get the SSD Toolbox to work for several months. Each time I run it the blue Intel Solid-State Drive Toolbox screen comes up. I can see the Version number and it looks like it is trying to probably talk to the drive and then a popup box comes up. Intel SSD Toolbox has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available.

I just updated to V3.2.3 and it's still happening.

My drive seems slow.

Running WIN7 Pro 64-Bit

Laptop is a Lenovo W500.

I've done some searching around and it seems others have had the same problem and no resolution seems to be available in those threads.

Anyone got some things to try - besides keep falling back in restore points.

TIA

[MAlum]

Here's the info you requested.

Thanks so much for helping

[CNepv]

i had the same problem ... found out that microsoft security essentials once real-time protection is disabled.. intel toolbox work.

tried excluding both process and directory under program fiels(x86)\intel toolbox ... as soon as real-time protection is enabled the toolbox will always stop..

"intel ssd toolbox has stopped working"

[MAlum]

Thanks for the info - hopefully that will help others that come across this thread.

However, I don't have Microsoft Security Essentials loaded.

I've also tried disabling my anti-virus and windows firewall too.

Still getting the same has stopped working message.

Any other ideas on what to try?

[Kevin_M_Intel]

Hi MAlumbaugh,

I know you have reinstalling the software but can you try uninstalling it completely and try version V3.2.1?

Please check you Private Messages.

Kevin M

[JKing16]

Interestingly the version 3.2.1 that joe_intel provided me with works on my setup.

I do deploy Bitlocker on my Intel SSD. Maybe that is the causing the problem?