04-21-2018 09:45 AM
I try the update firmware but I have error. I search every where and I try every find method but noting change . Still have problem. I am going crazy. 6 hours I try update.
1- When I try graphics boot
"NET: Registered protocol family 1"
Frozen this.
Tryed boot command
maxcpus=1 frozen again under 1-2 codes later.
achi=off frozon again after 3-4 codes later.
2- When I try console boot
Frozen here
My ssd details
m.2
Solved! Go to Solution.
04-23-2018 07:54 AM
Hi robinex,
Thank you for contacting our support community. We understand your situation regarding the firmware update for the Intel® SSD Pro 5400s Series.Based on the last screenshot attached, we can confirm that you are already running the latest Firmware available for the Intel® SSD Pro 5400s Series which is LSFL42P. For more information please check the following article: https://www.intel.com/content/www/us/en/support/articles/000017245/memory-and-storage.html Firmware Versions for Intel® https://www.intel.com/content/www/us/en/support/articles/000017245/memory-and-storage.html Solid Statehttps://www.intel.com/content/www/us/en/support/articles/000017245/memory-and-storage.html Drives and Intel® Optane™ Memory - intel.com Please let us know if there is something else we can assist you with. Regards, Junior M.05-01-2018 08:35 AM
05-02-2018 07:42 AM
Hi robinex,
Thanks for the information provided. We would like to inform you that we have seen similar reports with by other customers using NVidia* video cards in their systems. Please check the following information: The Poky utility, used in the firmware update tool as of version 2.2.3, fails to graphically render the issdfut user interface when an NVidia® GPU is present, causing Poky to boot to a blank and mostly unresponsive screen, unable to perform SSD firmware updates. If you have a NVidia® GPU the bootable SSD firmware update may not work for you due to NVidia drivers limitations.Workaround summary:Modify the boot command to include vga=ask for the graphical install option offered at boot. Choose native resolution.Workaround detailed steps:
Additional Information (advanced):
The bootloader permits interruption with Tab. Press tab at the boot menu, then append Linux* 3 to the end of the boot command. This boots to non-graphical runlevel, letting you log in to look around.
Root has no password and is granted auto-login, but only on tty1.Poky's /etc/inittab is only set up for one getty, but you can add more, enabling them without reboot via init -t1 qMost of the operating system tools (network) are gutted, but you can mount other filesystems while booted to Intel's Poky RAM disk.Even when the tty screen goes dark, it is still responsive.It responds to ctrl-alt-bksp, but the display never comes back to you. Loading Poky's Xorg kills the display, killing Xorg leaves you with a dead display.When Poky, it sets the framebuffer resolution per vga=ask response, and successfully creates the /dev/fb0 device. This changes the behavior of the Xorg detection, causing issdfut to load and flash successfully. Without vga=ask, the kernel never creates the framebuffer, and only creates the virtual device fbcon. When Xorg detects its settings to use and fbcon is the only option, you may lose your screen completely when Xorg starts.
Please let us know the outcome of your situation.
Regards,
Junior M.05-08-2018 08:00 AM
Hi robinex,
We would like to know if you read our previous post. If you have any other questions, we'll be waiting for your response.Regards, Junior M.