Intel SSD 530 startup problems - Bug in SSD?

[ajoha7]

I just bought an Intel SSD 530 240GB to replace my Intel SSD510 for my HP Elitebook 8460p.

When i cold-start my computer everything is fine, but when I restart my computer from within a freshly installed windows-7, the drive is not found.

If i turn off the computer and start it again, the drive is found and boots up again as usual. So the drive fails after reset.

I have upgraded the firmware of the SSD to the latest version via the SSD toolbox but still no luck. also updated laptop bios to latest version.

I had no problems in the past with the Intel SSD 510 edition.

Any ideas on what to do?

Clarification:

So, when I insert my Intel 510 SSD and start windows and restart windows it works without problem. But with the Intel 530 it wails when I do restart, the BIOS does not find it after a normal reset. So that must conclude that the Intel SSD 530 has some bug? or is sensitive to some timing issue?

Should I return it? or just assume its incompatible with my laptop?

Message was edited by: andy johansson (added some clarification at the end)

[MBrom1]

We can see here that it is alot of people having the same type of problem, It dosent matter if it is a Apple OS, Windows 7 - Windows 8 - Linux (Ubuntu) so drivers should not be the issue as far as i can describe i could boot the computer with Cold start and it will work but if you press ctrl alt delete Before windows logo loads then it would not reboot so in my case it is 100% guarantee no driver issue. I have been trying the SSD 180GB on HP Probook 450 GO and Elitebook 2540p and on a Samsung ATV2 with the same resualts. Different bios different chipsets latest Firmware for SSD and no change but on all computers setting turn off AHCI will work. Most likely somone at Intel should be able to recreate the problem. I am not a specialist on SSD but it feels like it is a disk issue rather then computer issue. something in the software of the disk wont work unless it is Cold restarted. I have tried latest disks from Samsung, Kingston on the same computers with no issue aswell as other intel disks not in the 530.

Best Regards

Anzac_Online

[TKell2]

FWIW - I tried my 530s in another Mac (13" macbook pro) and it had the same issue. I get the "circle-slash" upon a warm restart. Cold boot works fine. I also got my hands on a 320 series - this drive worked perfectly in the same two Macs. Based on this data and the data in this forum, I've concluded there must be a bug somewhere in the drive. Maybe it only affected a particular batch? Maybe it has to do with a particular batch/model of Sandforce controller?

I've since returned the 530s and bought some OWC drives. They work perfectly so far. I used to always say "go Intel" when recommending SSDs to people...not so sure anymore.

[TLein1]

One more user here more with same problem, laptop is hp probook 4530s. Cold boot works fine but restarting from OS isn't working. Computer won't find boot disk before i power down computer entirely and make a cold boot.

[KenF_Intel]

All,

We have been able to recreate this behavior on an HP 8460p and have escalated it to engineering. Unfortunately, this system only shows the symptom when restarting from the OS (Win 7 in our testing) with Intel® Rapid Storage Technology installed. It does not show the problem when restarting from the BIOS.

In reading through the thread, it looks like only the HP Probook 450 and HP 2540p show the problem when restarting from the BIOS.

Can anyone confirm that other models recreate the problem when restarting from BIOS?

FYI, we have tested the 530 on many systems with no issues so this is kind of a head scratcher.

I will continue to update this thread as we have additional information.

[PPetr6]

kford-Intel wrote:

...

FYI, we have tested the 530 on many systems with no issues so this is kind of a head scratcher.

...

Please can you also test this on an Apple Macbook