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Intel SSD 530 startup problems - Bug in SSD?

ajoha7
New Contributor II

I just bought an Intel SSD 530 240GB to replace my Intel SSD510 for my HP Elitebook 8460p.

When i cold-start my computer everything is fine, but when I restart my computer from within a freshly installed windows-7, the drive is not found.

If i turn off the computer and start it again, the drive is found and boots up again as usual. So the drive fails after reset.

I have upgraded the firmware of the SSD to the latest version via the SSD toolbox but still no luck. also updated laptop bios to latest version.

I had no problems in the past with the Intel SSD 510 edition.

Any ideas on what to do?

Clarification:

So, when I insert my Intel 510 SSD and start windows and restart windows it works without problem. But with the Intel 530 it wails when I do restart, the BIOS does not find it after a normal reset. So that must conclude that the Intel SSD 530 has some bug? or is sensitive to some timing issue?

Should I return it? or just assume its incompatible with my laptop?

Message was edited by: andy johansson (added some clarification at the end)

216 REPLIES 216

How can the problem be with "Intel® Rapid Storage Technology", since it is also noticed with Apple devices, which don't have this installed?

Hey everyone,

i ve the same problem with my hp 8440 and a ssd530 with 240GB. The problem only occurs if acpi is activated. I tried the rst and the windows driver, both didn't work.

Switching to IDE solves it. And debian runs fine and doesnt care...

RST is 12.8.0.1016

SSD firmware version is DC12

HP Bios is "68CCU Ver. F.23"

Hi Joe,

I won't be in at the office until wednesday, but I'll definetely try to get you our HP contact information. If I recall correctly it was the EliteBook 8570p in our case that had the problem, the 8560p might have a different chipset that's not affected. I'll check and report as soon as I can.

We have tested several disks on several brandnew 2570p.

For now the have no option but to return the disks to our distributors.

I will be monitoring this thread, so we know when a solutions is available.

Best Regards

Lars Kruse

IT Acquisition & DeploymentFaculty of Life SciencesUniversity of Copenhagen.

LSimo3
New Contributor

Same problem here with HP PROBOOK 6570B and HP 450G0