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Intel SSD 330 120GB often freezes for 60 seconds

idata
Esteemed Contributor III

Hello,

I have a problem with my SSD. The symptoms are exactly as decribed in this Microsoft article:

http://support.microsoft.com/kb/976418 http://support.microsoft.com/kb/976418

The problem is that I have already installed Windows 7 SP1 and available hotfix is already included in SP1. So the problem should be gone, but it's not in my case. It happens quite often and is very annoying. I think it may be the SSD firmware issue, because I have already tried almost everything and nothing helps. So I decided to post here on Intel's support community for help. I have Windows 7 Home Premium x86 SP1 installed in AHCI mode with msahci driver. My motherboard is Intel D915PBL with 4 SATA I ports. The OS often freezes for exactly 60 seconds and after that time, simply returns to the normal operation. Please help me solve this problem.

1 ACCEPTED SOLUTION

idata
Esteemed Contributor III

Please be aware that you are using a system with a SATA controller two generations behind, because of this reason you might experience slow performance and hardware compatibility issues, on this case the recommendation will be to use a SATA II port for better performance.

it is not recommended to use Solid State Drives with legacy systems (more than 4 years old computers) since the SATA controller was not designed to manage the high speed of Solid State Drives.

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28 REPLIES 28

idata
Esteemed Contributor III

I believe it is iaStor and not IaStorV that you are interested in. I did not have an iaStor either and from what I read, most people didn't.

Creating via the .reg file was the one modification I made to the initial suggestion. It's a lot less work and automatically creates the entries.

I really don't know much more than that. Looking at the entries, I decided the risk was low and that I could always recover ala restore point. I took the chance and it worked out for me. It's up to you at this point.

idata
Esteemed Contributor III

I think that I will try your advice. Please, tell me one more thing - do you also have an iaStorV registry entries (HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\iaStorV) and a Start value is set to 3 (which means the driver is turned off)?

idata
Esteemed Contributor III

Trance,

I do have an iaStorV entry with a Start value set to 3. Also, below is a shot of my AHCI driver. Seeing that it's 6.5 years old, maybe it's time for MS to update it.

idata
Esteemed Contributor III

I added the registry entries and unfortunately still have 60 seconds freezes. I contacted Microsoft with the issue and they sent me to Intel Support. They want to know what Intel have to say about that. I've already sent an email to Support.

As for the MS AHCI driver, I think they could mess up something with the latest version. The driver version, which should eliminate the issue is 6.1.7600.20545 (date: 09-Oct-2009). May I ask what other SSD optimization did you apply? Did you also try this?

http://I added the registry entries and unfortunately I still have 60 seconds freezes. I contacted Microsoft with the issue and they sent me to Intel Support. They want to know what Intel have to say about that. As for the MS AHCI driver, I think they could mess up something with the latest version. The driver version, which should eliminate the issue is 6.1.7600.20545 (date 09-Oct-2009). May I ask what other SSD optimization did you apply? Did you try this? http://www.sevenforums.com/tutorials/177819-ahci-link-power-management-enable-hipm-dipm.html http://www.sevenforums.com/tutorials/177819-ahci-link-power-management-enable-hipm-dipm.html

idata
Esteemed Contributor III

Dang, I was really hoping that'd solve it for you. I avoided all other optimizations (other than turning off prefetch), as it was suggested not to. Also, I don't have the options listed in the link you provided:

It's also odd that the version number on the driver you posted is an older number than the one on the driver I posted, but has a newer date. A quick google, indicates that version might be 32-bit. Are you running Win7 32-bit? If so, that's a big difference between us.

I'm curious to hear what Intel support has to say. This appears to be a not uncommon issue.