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P44Pro driver detected a controller error on \Device\RaidPort0

KingLu
New Contributor

My P44PRO has experienced three instances of disk drops since June 2nd while playing Diablo 4. with this issues including stuttering every few seconds, while the game's displayed frame rate and latency appear normal.

I fixed it myself by force installing Micron NVMe driver v2.1.19.0 WHQL 64bit, after installing the new driver, all of the aforementioned issues have disappeared.

Please help to check this issues, thank you.

My system info:
OS: Windows 11 Pro 10.0.22621.1848 (Win11 22H2 2022 Update)
Processor: AMD Ryzen 9 7950X3D
MB: Asus ROG Crosshair X670E Extreme (BIOS 1415)
Memory: Acer Predator DDR5 6000 C30 16GB x4
GPU: Asus ROG-Strix-RTX4090-O24G-Gaming (Driver 536.23)
PSU: Asus ROG THOR 1000P2
SSD: Solidigm P44Pro 1T & 2TB with official latest version drivers.

12 REPLIES 12

KingLu
New Contributor

The issues of stuttering every few seconds while playing Diablo 4 has reappeared😂

SolidigmGeorge
Community Manager
Community Manager

Hi KingLu,

 

Were sorry to hear that you have been experiencing this issue with your P44 Pro.

Are you able to post Windows event logs?

Have you tried running on the Microsoft NVMe driver?

Please feel free to contact us to create a case- Create Case  · Customer Self-Service (solidigm.com)  

 

Kind regards,

George

Solidigm Customer Support 

SolidigmGeorge_0-1687870380675.png

 

 

Thank you for your reply.

The one of event logs below:

日志名称: System
来源: solidnvm
日期: 2023/6/23 15:21:41
事件 ID: 11
任务类别: 无
级别: 错误
关键字: 经典
用户: 暂缺
计算机: Lu
描述:
驱动程序在 \Device\RaidPort3 上检测到控制器错误。
事件 Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="solidnvm" />
<EventID Qualifiers="49156">11</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2023-06-23T07:21:41.4680559Z" />
<EventRecordID>29001</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="468" />
<Channel>System</Channel>
<Computer>Lu</Computer>
<Security />
</System>
<EventData>
<Data>\Device\RaidPort3</Data>
<Data>Command set: 0x1</Data>
<Data>Opcode: 0x81</Data>
<Data>SCT: 0x0</Data>
<Data>SC: 0x2</Data>
<Data>CSTS: 0x1</Data>
<Binary>0F00200006004800000000000B0004C008000000000000000000000000000000000000000000000001000000200000000B0004C00800000000000000000000000000000000000000</Binary>
</EventData>
</Event>

Hi KingLu,

 

Thank you for the logs. As you have a case open we will continue our investigation and get back to you there ( as we would require personal information). In the meantime please keep an eye out for the latest updates for your drives.

 

Kind regards,

George

Solidigm Customer Support 

SolidigmGeorge_0-1687944004268.png