Intel P4511 Series - Recognize method

[KYe1]

Hi.

I have a M.2 form factor 2TB SSD P4511 series

While i list the disk equipment on linux centos 7 by commond.

i can't recognize it. is intel have any tool to check it on linux?

[Santiago_A_Inte · Accepted solution]

Hello KY31;

Thank you for contacting Intel® SSD Support Group on your request for support for your Intel® SSD DC P4511 Series (2.0TB, M.2 110mm PCIe 3.1 x4, 3D2, TLC)

By reading your previous post, your drive reported through our Intel® SSD Data Center Tool (Intel® SSD DCT): Status "Selected drive is in a disable logical state".

Please refer to the following link for additional assistance from Intel®:  https://www.intel.com/content/www/us/en/support/articles/000029142/memory-and-storage/data-center-ss...; your are advised to contact our warranty support group, to process a Warranty claim (RMA) on your region.

Please don’t hesitate to contact us, in case you might have any additional inquires.

We will be looking forward to your reply.

Santiago A.

Intel® Customer Support Technician

Under Contract to Intel Corporation

[JosafathB_Intel]

Hello KY31, Thank you for having contacted Intel® Memory & Storage Support. This is just a friendly reminder that your case remains open. Should you need our technical assistance please do not hesitate to contact us back. Best regards, Josh B. Intel® Customer Support Technician Under Contract to Intel Corporation

[KYe1]

Hi Josh Due to the SSD device we have still under warranty, so we will sent it to INTEL that fixing the issue. Thanks for your help. Best Regards. Kimi Ye

[Santiago_A_Inte]

Hi KYe1,

Thank you for your reply to Intel® SSD Support Group.

We are glad to know, you will be getting in contact with our warranty support group.

This is to let you know, this case is being closed from this end.

Please feel free to get back to Intel® communities, whenever you might feel necessary.

Have a nice day.

Santiago A.

Intel® Customer Support Technician

Under Contract to Intel Corporation