I've a Supermicro bladeserver (AS -3015MR-H8TNR), It's AM5 platform with a EPYC 4545 CPU installed with 48G RAM. Now the issue is whenever the 'intel P4500 SSDs' are installed in the U.2 bays, the installation of any linux OS just hangs and the error is displayed in the images attached as well.
[ 448.627117] nvme nvme2: I/O tag 448 (31c0) QID 1 timeout, completion polled [ 478.835271] nvme nvme1: I/O tag 960 (b3c0) QID 2 timeout, completion polled [ 478.835295] nvme nvme2: I/O tag 449 (c1c1) QID 1 timeout, completion polled
I've searched a lot but couldn't find any fix, my concern is there any update to this SSD's firmware out there that can flashed to fix this issue.
Some of the settings below I've tried from BIOS but none worked.
ASPM auto nvme vendor support SET TO AMI # not working ASPM auto nvme vendor support SET TO vendor defined # not working ASPM enabled force L0s nvme vendor support SET TO AMI # not working ASPM enabled force L0s nvme vendor support SET TO vendor defined # not working ASPM disabled nvme vendor support SET TO AMI # not working ASPM disabled nvme vendor support SET TO vendor defined # not working
Any guidance or suggestions would be appreciated!
Dear nightwings3,
Thank you for the additional details and the test results.
Since the drives work normally in Windows but show I/O timeouts only during Linux installation, we’ll need to review this case more deeply.
To proceed, please create a support case through our Solidigm Support Hub so we can collect full system logs and continue the investigation:
https://support.solidigm.com/en-US/anonymous-createcase/
Once the case is created, our team will follow up with you directly.
Best regards,
Gleb
