08-27-2016 09:06 PM
Hello,
I want to buy an ssd.
1) IS it an "M" key ssd?
2) I want to put it into PCIE 2.0 slot, if I insert ssd into pci e adapter, will the ssd gain the additional bandwidth from x8 slot or will it be stuck at x4 speeds as the adapter is PCIE3.0x4.
09-07-2016 04:19 PM
rodriguez5,
Is there a chance you can try this drive in different computer and see if the same thing happens? If the same situation happens after trying in a different computer, we recommend to contact our support for live attention from one of our technicians in order to obtain additional assistance regarding this particular issue.Let us know if you find any difficulty contacting our live support either by chat or phone call. Here is the link to our support. http://www.intel.com/content/www/us/en/support/contact-support.html Contact SupportBest regards,Aleki09-14-2016 09:39 AM
rodriguez5,
About a week ago, we have sent you a private message containing a hot fix for the situation reported. In order to make sure you received it, here it is: https://support.microsoft.com/en-us/kb/2990941 Update to add native driver support in NVM Express in Windows 7 and Windows Server 2008 R2Could you please test it and let us know if it worked for you?Best regards,Aleki09-21-2016 03:49 PM
rodriguez5,
We haven't heard from you in a while so we would like to know if the information we sent previously helped you to resolve the situation.Best regards,Aleki