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- Re: How to revive Intel 535 SSD after failed firmw...
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02-09-2019 06:31 PM
Hello.
I have 2 Intel 535 180GB SSD. I bought another same SSD. It had DevSleep enabled, so I decided to update firmware of it. After updating, it doesn't appear in BIOS. When I short together rom mode jumper on the SSD board, it appears as sandforce {200026BB}. The data on SSD is obsolete, I would like to revive the SSD. Please help me do this.
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02-14-2019 09:15 PM
Hello Ohforf,
Thank you for your reply.
Actually in case that any customer experiences an issue after the firmware update should contact us directly:
Contact Support:
http://www.intel.com/p/en_US/support/contactsupport
In order to verify the warranty status of the product and should never open or try to modify his/her SSD in any way that can void the warranty of the product as stated in the article “Limited Warranties for Intel® Solid-State Drives and Modules” (https://www.intel.com/content/www/us/en/support/articles/000005861/memory-and-storage.html)
This case is now closed.
Best regards,
Josh B.
Intel Customer Support Technician
Under Contract to Intel Corporation
10 REPLIES 10
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02-12-2019 12:34 PM
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02-12-2019 09:51 PM
Hello Ohforf,
Thank you for your reply.
For this situation, we do recommend to you the following https://downloadcenter.intel.com/download/25348 firmware version link to install to the SSD and fix this situation.
For this update, you need to create either a USB thumb drive or a CD, once you run it and install it, please let us know if the issue was resolved.
We will be looking forward to your reply.
Best regards,
Josh B.
Intel® Customer Support Technician
Under Contract to Intel Corporation
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02-12-2019 10:50 PM
This update bricked my SSD in the first place. But OK, I downloaded it again, but it doesn't recognize my SSD (see photo).
Check out video: https://dropmefiles.com/GxaLQ
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02-13-2019 09:24 PM
Hello Ohforf,
Thank you for your reply.
As you stated on your first post, you opened you SSD, accessed to the main board and performed a short on your SSD, this process voids your drive warranty.
Based on the screenshot you shared FUT is not detecting your drive and you cannot re-flash your firmware. If this information is correct our only recommendation is to replace your SSD.
Best regards,
Josh B.
Intel® Customer Support Technician
Under Contract to Intel Corporation
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02-13-2019 09:30 PM
So, basically, what you says is: if someone uses Update Tool 2.0.15 and bricks his/her SSD, it's users' fault and this is not fixable. Good to know, now I will definitely buy and recommend anything but Intel. Thanks.
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