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- Re: How to revive Intel 535 SSD after failed firmw...
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02-09-2019 06:31 PM
Hello.
I have 2 Intel 535 180GB SSD. I bought another same SSD. It had DevSleep enabled, so I decided to update firmware of it. After updating, it doesn't appear in BIOS. When I short together rom mode jumper on the SSD board, it appears as sandforce {200026BB}. The data on SSD is obsolete, I would like to revive the SSD. Please help me do this.
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02-14-2019 09:15 PM
Hello Ohforf,
Thank you for your reply.
Actually in case that any customer experiences an issue after the firmware update should contact us directly:
Contact Support:
http://www.intel.com/p/en_US/support/contactsupport
In order to verify the warranty status of the product and should never open or try to modify his/her SSD in any way that can void the warranty of the product as stated in the article “Limited Warranties for Intel® Solid-State Drives and Modules” (https://www.intel.com/content/www/us/en/support/articles/000005861/memory-and-storage.html)
This case is now closed.
Best regards,
Josh B.
Intel Customer Support Technician
Under Contract to Intel Corporation
10 REPLIES 10
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02-12-2019 12:15 AM
Hello Ohforf
Thank you for contacting Intel® Memory & Storage Support.
As we understand, you need assistance with your Intel® SSD 535 Series. If we infer correctly we will appreciate if you can provide us with the following information:
• The SSU logs.
1- Go to https://downloadcenter.intel.com/download/25293/ and download the software.
2- When finished downloading it, open it.
3- Attach the file obtained to your reply.
• A screenshot of the “Disk Management” of windows showing all your HDDs and partitions.
• A screenshot or a picture of the disk being detected as “sandforce {200026BB}”.
We will be looking forward to your reply including this information.
Best regards,
Josh B.
Intel Customer Support Technician
Under Contract to Intel Corporation
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02-12-2019 10:41 AM
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02-12-2019 10:41 AM
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02-12-2019 10:42 AM
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