11-14-2024 03:27 PM
Since the P44 Pro is discontinued and per the fact that P44 Pro is near identical to P41 Platinum, can the P41 Platinum work with Solidigm app and driver?
11-15-2024 06:58 AM
Hello spiritofniter,
Thank you for reaching out with your compatibility question. Since the P44 Pro is discontinued, and while the P41 Platinum is similar, it isn’t officially supported by our current drivers and applications, including the Solidigm app. We recommend not using the P41 Platinum with these tools until our technical team confirms compatibility to avoid potential issues.
Kind regards,
Gleb
Solidigm Customer Support
11-15-2024 07:02 AM - edited 11-15-2024 07:03 AM
Can you let me know when I can expect to get an answer? I'd to install a second 2 TB drive if possible (P41 Platinum). These two even use SK Hynix Aries (ACNS075 PHC633.00S-2) as the controller.
It'd be great if I could get a patch for this.
11-18-2024 05:05 AM
Hello spiritofniter,
Thank you for your follow-up. At present, we are unable to provide a specific timeline for when compatibility issues between the P41 Platinum and the Solidigm app may be resolved. Given that the P44 Pro is discontinued and the P41 Platinum is not supported by our current drivers and applications, we recommend not using the P41 Platinum with these tools. We cannot guarantee that this compatibility will be addressed.
We appreciate your understanding and are here to assist with any other inquiries you might have.
Kind regards,
Gleb
Solidigm Customer Support