Blue screen of death

[FUlla]

i am using Acer Nitro 5 having 512gb intel ssd 600p series and i have also installed 2tb SSHD. i was using my laptop when it suddenly stuck and when i restarted it manually it begain to show me blue screen of death showing "Your pc ran into a problem and need to restart.We'll restart for you. stop code: Registry Error.and than i was stuck in a loop and cant get past through it.. since than i tried every thing to restore my windows but nothing worked. i than installed a new window on my sshd and tried to solve the problem fro there..i can access my SSD i can copy files but i cant delete any thing nor can i make changes in them bcz it says the drive is write protected.i tried various methods to remove write protection and nothing worked.. i need help is anyone there having the same issue or any solution???????

[AlHill]

Have you been using any registry cleaners?

What is the exact version and build of your OS?

Doc

[FUlla]

no i was not using any registry cleaner..and which os is u talking about.the previous one or the one i am using now?

[idata]

Hi Fadikhan4,

Could you please download and run the Intel® System Support Utility (SSU) from the following site to collect your system details: https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows-? Make sure to run the full report.Additionally, what OS version did you install in each drive?Is there any chance to install the Intel® SSD Toolbox and collect the SMART details of the SSD? You can download this tool from the following site: https://downloadcenter.intel.com/download/28234/Intel-Solid-State-Drive-Toolbox?product=80096We'll be waiting from your response.Regards,Diego V.

[FUlla]

OS on SSD was Windows 10 Home 2017

and OS that i am currently using is mentioned along with all the system information from the intel system support utility(SSU)

# SSU Scan Information

Scan Info:

Version:"2.5.0.15"

Date:"11/08/2018"

Time:"00:01:06.6193678"

# Scanned Hardware

Computer:

BaseBoard Manufacturer:"KBL"

BIOS Mode:"UEFI"

BIOS Version/Date:"Insyde Corp. V1.15 , 05/03/2018 12:00 AM"

CD or DVD:"Not Available"

Embedded Controller Version:"1.13"

Platform Role:"Mobile"

Processor:"Intel(R) Core(TM) i7-7700HQ CPU @ 2.80GHz , GenuineIntel"

Secure Boot State:"Not Available"

SMBIOS Version:"3.0"

Sound Card:"Realtek High Definition Audio(SST)"

Sound Card:"NVIDIA Virtual Audio Device (Wave Extensible) (WDM)"

System Manufacturer:"Acer"

System Model:"Nitro AN515-51"

System SKU:"0000000000000000"

System Type:"x64-based PC"

- "Display"

Intel ® Graphics Driver Version:"1.7.41.0"

- "Intel(R) HD Graphics 630"

Adapter Compatibility:"Intel Corporation"

Adapter DAC Type:"Internal"

Adapter RAM:"1.00 GB"

Availability:"Running or Full Power"

Bits Per Pixel:"32"

- "Caption":"Intel(R) HD Graphics 630"

Link:" http://www.intel.com/content/www/us/en/search.html?keyword=HD+Graphics+630"

CoInstallers:"nvdispgenco6438816.dll,NvGenericCoInstall,nvdispco6438816.dll,NVDisplayCoInstall"

Color Table Entries:"4294967296"

Dedicated Video Memory:"Not Available"

Driver:"igdkmd64.sys"

Driver Date:"07/24/2017 05:00 AM"

Driver Path:"C:\WINDOWS\system32\DriverStore\FileRepository\igdlh64.inf_amd64_420c659363620fe7\igdkmd64.sys"

Driver Provider:"Intel Corporation"

Driver Version:"22.20.16.4749"

INF:"oem10.inf"

INF Section:"iKBLD_w10_DS"

Install Date:"Not Available"

Installed Drivers:"C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_420c659363620fe7\igdumdim64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_420c659363620fe7\igd10iumd64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_420c659363620fe7\igd10iumd64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_420c659363620fe7\igd12umd64.dll"

Last Error Code:"Not Available"

Last Error Code Description:"Not Available"

Last Reset:"Not Available"

Location:"PCI bus 0, device 2, function 0"

Manufacturer:"Intel Corporation"

Microsoft DirectX* Version:"DirectX 12"

Monochrome:"No"

Number of Colors:"4294967296"

Number of Video Pages:"Not Available"

PNP Device ID:"PCI\VEN_8086&DEV_591B&SUBSYS_118A1025&REV_04\3&11583659&0&10"

Power Management Capabilities:"Not Available"

Power Management Supported:"Not Available"

Refresh Rate - Current:"60 Hz"

Refresh Rate - Maximum:"60 Hz"

Refresh Rate - Minimum:"60 Hz"

Resolution:"1920 X 1080"

Scan Mode:"Noninterlaced"

Service Name:"igfx"

Status:"OK"

Video Architecture:"VGA"

Video Memory:"Unknown"

Video Processor:"Intel(R) HD Graphics Family"

- "NVIDIA GeForce GTX 1050 Ti"

Adapter Compatibility:"NVIDIA"

Adapter DAC Type:"Integrated RAMDAC"

Adapter RAM:"4.00 GB"

Availability:"Offline"

Bits Per Pixel:"Not Available"

Caption:"NVIDIA GeForce GTX 1050 Ti"

CoInstallers:"nvdispgenco6438816.dll,NvGenericCoInstall,nvdispco6438816.dll,NVDisplayCoInstall"

Color Table Entries:"Not Available"

Dedicated Video Memory:"Not Available"

Driver:"nvlddmkm.sys"

Driver Date:"10/30/2017 05:00 AM"

Driver Path:"C:\WINDOWS\system32\DriverStore\FileRepository\nvac.inf_amd64_6d889d26421766e3\nvlddmkm.sys"

Driver Provider:"NVIDIA"

Driver Version:"23.21.13.8816"

INF:"oem25.inf"

INF Section:"Section089"

Install Date:"Not Available"

Installed Drivers:"C:\WINDOWS\System32\DriverStore\FileRepository\nvac.inf_amd64_6d889d26421766e3\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvac.inf_amd64_6d889d26421766e3\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvac.inf_amd64_6d889d26421766e3\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvac.inf_amd64_6d889d26421766e3\nvldumdx.dll"

Last Error Code:"Not Available"

Last Error Code Description:"Not Available"

Last Reset:"Not Available"

...