06-26-2011 09:44 AM
I have an Intel 320 40gb set as a boot drive. When I first ran the index less than a month ago it gave me a Hard drive score of 7.1. Acceptable. The other day I was playing around and just happened to notice that the index detected new hardware and needed to reassess. Now my drive score is at 5.9. I didn't add any new hardware. How can that srop so much? I checked and I have the latest firmware. Any suggestions would be helpful as I can still return the product until july 2. Thanks in advance
09-01-2011 11:16 AM
Please note that if you have questions regarding the Windows Experience Index I suggest you to contact the operating system manufacturer since this is part of the (Os), a general recommendation could be to update your bios, SATA drivers and update the firmware of your Solid state drive if needed.
09-01-2011 11:48 AM
Microsoft artificially caps the Windows Experience Index hard disk subscore to 5.9 for all mechanical (rotating) hard disks. Only SSDs can score higher than 5.9. A score of 5.9 suggests that WEI may be confused about the identity of the SSD in the system. Does the system have both an SSD and a hard disk attached?