SSD 510 compatibility problems with Macbook Pro

[idata]

Hello,

it seems there is a compatibility problem between the Intel 510 Solid State Disks and the new (early 2011) Macbook Pro. A lot of people (including me) are experiencing problems with this SSD in their new Macbook Pros. See for example

http://forums.macrumors.com/showthread.php?p=12192122# post12192122 http://forums.macrumors.com/showthread.php?p=12192122# post12192122

http://www.macuser.de/forum/f10/welche-ssd-fuer-425659/index107.html http://www.macuser.de/forum/f10/welche-ssd-fuer-425659/index107.html (German)

To be fair, there seem to be similar problems with Crucials C300

http://forum.hardmac.com/index.php?s=0c6a8e832764fd8a9497e34b57df7b68&showtopic=9921&pid=17870&st=0&... entry17870

The problem may be related to the SATA 3 mode utilized between the mentioned SSDs and the Intel Sandy Bridge SATA-Controller. I don't know and can't tell if Apple or Intel are responsible for these problems, but I think it is in the uttermost interest of Intel to resolve them (or make Apple resolve them). Otherwise Intel will have a hard time selling new SSDs to Apple owners...

The http://www.intel.com/support/ssdc/hpssd/sb/CS-029623.htm# 4 Intel SSD FAQ states:

All Intel Mainstream Solid-State Drives are tested and validated on the latest Intel-based notebook and desktop platforms.

I bought Intel for getting a reliable SSD for use in my Intel based notebook. Now it isn't working properly at all. I'm very disappointed.

regards,

Markus

[idata]

Still no solution from either Apple or Intel. For two top of the line products this is pretty disappointing.

A 600 dollar letter weight with overstated performance claims...

[idata]

Hi all,

we apologize for the frustration this has caused you. We are not able to settle this issue satisfactorily at this time, so we would like to offer you a refund:

http://www.intel.com/support/ssdc/hpssd/sb/CS-029623.htm?wapkw=(SSD+RMA)# 2 http://www.intel.com/support/ssdc/hpssd/sb/CS-029623.htm?wapkw=(SSD+RMA)# 2

We recognize this is not an optimal solution, so we will continue to do our best to understand and resolve this specific issue. Best,

Scott, Intel Corporation

[idata]

Thx to Intel for this fair offer.

Nevertheless I´ll keep mine - since non of the problems occured to me (MBP 15" 2011 i7 Quad 2.0GHz)

There also a front of users who have the same good experience as me

http://discussions.apple.com/thread.jspa?threadID=2775423&start=45&tstart=0 http://discussions.apple.com/thread.jspa?threadID=2775423&start=45&tstart=0

[idata]

Great move from Intel!

Since I could return my 510 to my dealer I won't make use of your offer, but knowing you don't let your customers down I will buy another Intel SSD to replace the 510 (SSD 320 300GB).

Update: As expected, Intel SSD 320 (being SATA II only) works fine on my Macbook Pro.

Thanks,

Markus

[idata]

Hi Scott. I have the incompatibilities issues too with my MBP 2011 and the intel SSD 510 series. I am in the UK and I contacted the intel support teams here. I asked for a refund but your colleagues here had refused. I told them this site, and they responded that refund can only be issued if it was claimed within the US. I wonder if it is the case and is there any chances I might be able to get a refunding of the purchased SSD. Thanks.