SSD 510 compatibility problems with Macbook Pro

[idata]

Hello,

it seems there is a compatibility problem between the Intel 510 Solid State Disks and the new (early 2011) Macbook Pro. A lot of people (including me) are experiencing problems with this SSD in their new Macbook Pros. See for example

http://forums.macrumors.com/showthread.php?p=12192122# post12192122 http://forums.macrumors.com/showthread.php?p=12192122# post12192122

http://www.macuser.de/forum/f10/welche-ssd-fuer-425659/index107.html http://www.macuser.de/forum/f10/welche-ssd-fuer-425659/index107.html (German)

To be fair, there seem to be similar problems with Crucials C300

http://forum.hardmac.com/index.php?s=0c6a8e832764fd8a9497e34b57df7b68&showtopic=9921&pid=17870&st=0&... entry17870

The problem may be related to the SATA 3 mode utilized between the mentioned SSDs and the Intel Sandy Bridge SATA-Controller. I don't know and can't tell if Apple or Intel are responsible for these problems, but I think it is in the uttermost interest of Intel to resolve them (or make Apple resolve them). Otherwise Intel will have a hard time selling new SSDs to Apple owners...

The http://www.intel.com/support/ssdc/hpssd/sb/CS-029623.htm# 4 Intel SSD FAQ states:

All Intel Mainstream Solid-State Drives are tested and validated on the latest Intel-based notebook and desktop platforms.

I bought Intel for getting a reliable SSD for use in my Intel based notebook. Now it isn't working properly at all. I'm very disappointed.

regards,

Markus

[idata]

Hi Corey,

Sorry you're having issues. I've informed our UK support team. If you could try calling again, I think you'll be all set. Here's the link where you can find the number:

http://www.intel.com/support/9089.htm http://www.intel.com/support/9089.htm

-Scott, Intel Corporation

[idata]

Unforunately, the Intel support is stalling, asking you to contact Apple, you will NOT be able to get a refund for your faulty drive.

[idata]

Any news from Intel? This is holding me off from buying the 510. I think it's paradoxical that the new Intel MacBook Pro support SATA III and do not support an Intel SSD SATA III.

But it's even stranger that neither Apple or Intel seem interested in assessing this, at least by making an official statement.

[idata]

Hi All,

Thanks for your feedback. I just wanted to state that you should contact Apple if you're having this problem. It's not a function of our SSDs.

-Scott, Intel

[idata]

Hi Scott,

since you seem to be sure it's not Intels SSD nor Intels controller, I assume you did some tests with the new MBP. What was the result of the tests? Could you reproduce the problem? Do you have a suspicion what the problems are caused by (SATA cable or Mac firmware / software issue)?

regrads,

Markus