09-17-2012 05:58 PM
Don't you test your software before release it?
The 11.6 interface can't be opened, debug errors shows. All this under windows 7 ultimate 32 bits. Tested on two different pc's.
11-28-2012 01:11 AM
I'd probably email your report to intel https://supportmail.intel.com/Welcome.aspx here under software products / chipset software / IRST. I did so with my own issue. Perhaps enough error reports can help them nail down the issue or at least make them aware of it.
11-28-2012 04:57 AM
Thank you for your advice, I have now logged an error report as suggested.
Let's hope it helps.
12-05-2012 11:09 PM
and now 11.7 too! WTF? are they doing it on purpose?
12-06-2012 03:57 AM
I have just tried v11.7.0.1013 on Windows 8 Pro - 64 Bit and I still have exactly the same problem as v11.6.0.1030 - no improvement whatsoever.
Same "Assertion Failed" debug error.
Same "Unknown Error" within the application.
Same "Intel RST service is not running" problem.
(Motherboard - Gigabyte GA-Z77-D3H)
12-11-2012 01:52 AM
I just changed to IRST 11.7.0.1013, from 11.6.0.1030. On 11.6, if my ASRock Z77 board's ASMedia SATA controller was enabled, the IRST GUI would not run. Otherwise, I had no problems.
Now with 11.7, enabling the ASMedia SATA controller does NOT cause an issue with the IRST GUI running. It starts and runs normally. That is a change for the better for me. I must say I have no drives connected to the ASMedia controller now. That will be the ultimate test, which I will do tomorrow.
Jim, do you know which IRST Option ROM your board has? Mine has 11.2.0.1057. You can find that by... well, running the IRST GUI, clicking Help, and running the System Report, which you cannot do.
My board has had a UEFI/BIOS update since I used IRST 11.6, but there was no mention of anything related to IRST or SATA in the release notes.