Intel 310 series SSD mSATA driver conflicts Windows 8 Consumer Build

[idata]

Hi Intel SSD community/support.

This is my first post here. As a desktop user with good Intel SSD experiences, I naturally decided upon an Intel product for reliability and performance as an upgrade to my MSi Windpad 110W Tablet. http://www.msi.com/product/nb/WindPad-110W.html# /?div=Specification SPECS.

I replaced the stock Sandisk 32GB SSD with the;

* Solid State (SSD) - Intel - SSDMAEMC080G2C1

Intel 80GB SSD, 310 Series, mini PCIe mSATA 3Gb/s, Read 200MB/s, Write 70MB/s, OEM

Under Windows 8 Consumer Build - the SSD causes the OS to hang and become unbootable after initial clean install (once any device driver install or Windows Update is attempted). Under a clean install of Windows 7 - with all drivers and updates completed, the Win8 Boot disc will not even load allowing an upgrade install (hands also).

However - the stock 32GB Sandisk SSD performed the Windows 8 install without any issues, and allowed driver updates and Windows Updates to occur - never once crashing, hanging or making the OS unbootable.

I can only deduce that the Hardware/Driver of the Intel SSD is the root cause of the issue. Right now, WIndows 7 is performing with no issues on the same Tablet device with the installed Intel 310 series SSD. I also installed 4GB of RAM (replacing 2GB stock) - however memtest and other diagnostics proved there was no Win8 issue with the RAM.

Can you please confirm;

A. If you have any suggested driver updates or fixes for this issue and/or

B. My Australian warranty/refund position (purchase was last week).

Here's a link to others confirming the same issue: http://forum.tabletpcreview.com/other-brands/42626-msi-windpad-110w-44.html link

Thank you.

Sheeds.

http://www.wpdownunder.com http://www.wpdownunder.com

PS - I was aiming to do a Win8 preview write-up on my website and need this issue resolved first.

[idata]

Well, Microsoft's new RELEASE PREVIEW still has the same issue caused by this drives incompatibility with an AMD chipset.

Not good enough INTEL. Will be elevating this issue with Australian Customer Service.

[Johnny_Y_Intel]

Since Windows 8 is still not official released, it should be normal if there is any issue with that. I don't think Intel or Microsoft would fix it on a beta OS.

And when Intel released 310 SSD, there is no Windows 8, and this SSD works properly with AMD chipset and Windows 7, it means at least Intel did some validation on AMD platform, but nobody can guaranty his product will work perfectly with all future OS, right?

Not sure if you already checked with AMD or MSI, believe they also need to do some validation with other hardwares before product launch, and why they did not test Intel 310 SSD & Windows 8...

[idata]

It looks like this issue's root cause has been identified:

http://forum.tabletpcreview.com/other-brands/42626-msi-windpad-110w-54.html# post284782 http://forum.tabletpcreview.com/other-brands/42626-msi-windpad-110w-54.html# post284782

"I finally got mine to work with Windows 8 and an Intel 310 SSD. Right after the install I disabled the "Volume Shadow Copy" service. This has allowed me to install the updates and a bunch of apps from the store. I had figured from some time that this service was involved, but, I had to try a bunch of different things before my pride would allow me to just disable the service."

So Diabling the Volume Shadow Copy Service is a work around to allow the Intel SSD to work with Win8.

Any ideas on issues/problems with doing this, backups aside?

[idata]

I'll second that! I have the exact same problem using an 80GB X-25 Intel SSD. I have it installed in an HP DM1Z-4200, which uses an AMD SATA chipset. My symptoms are exactly the same though... running Windows Update or making configuration changes (system restore triggers?) the system takes about 1 hour to boot with the HDD light lit. When I don't make a config change, it boots in a few seconds. Ready... set... fix it! I'm waiting the hour or so it takes my notebook to boot up, and then i'm going to try disabling VSS.

[idata]

purplehalf - I "fixed" mine by buying a competitors SSD and ebaying the Intel. Will never buy an Intel SSD again.