80G2 SSD stopped working (report 8mb- serial number: ChanCE conflict), f/w:2CV102M3

[idata]

Dear Support,

I just purchased an intel SSD 2 days ago (the 80GB G2 - 34nm).

It worked good, i updated the firmware without any problem (both IDE and AHCI, both MS and Intel drivers).

today, when starting my computer, the bios said the disk had an error , although it could recognize it as normally SSDSA2M080G2GC.

the main problem is that It report.... 0GB of storage! or 8 MB if i check on intel SSD updatedr.

Luckily, it is not my system drive yet...

Here are the clues i gathered:

-Smart does not seem to work.

-the serial number reported is ChanCE conflict (i google and only found some Korean page about it, regarding the same SSD).

Obviously, i tried several ports, several cables, and everything seemed fine....

I wonder what cause the problem. I hope it is not the new bios which is not totally polished...

Anyway, please help me!

I am quite a power user, so i can try several things to test the potential problems...

[idata]

well, thanks for the answer,but it is not very helping

I know i am the first one reporting an issue, and i do not know if it is related to the firmware, of course.

the fact is i have my SSD for 2 days, i updated 2 days ago, and i have a problem. May be if i didnt update i would have had the same problem, i cannot know cause it was not tested for a long time...

Now, i restarted a lot my computer lately as i was installing many things, and the firmware is still very young, so it might be related (number of restart wise, I may have done more than any other :))...

At last, i relate my problem to others (the one of the password, altough i never set any password) because it seems to produce the same consequences: serial conflict chanCE and the same nonsense capacity reported).

I wish intel people can help me on this weird chanCe conflict, what it means etc... and i wish nobody has the same problem, all the more if the SSD is their system disk

[idata]

Assuming you are not worried about losing any data on your SSD try a secure erase.

http://www.ocztechnologyforum.com/forum/showthread.php?74093-How-to-use-HDDErase http://www.ocztechnologyforum.com/forum/showthread.php?74093-How-to-use-HDDErase

If the drive does not appear correctly after being erased, or if you are unable to run the erase I would RMA the drive.

[idata]

I tried a secure erase already with intel ssd toolbox.

first, it said that the drive is SATA protected, but it suffixes to powercycle the drive while the toolbox s runing. I did.

Then i could press the button.... and wait 5 mintues to see a wonderful "fail".

Clearly, the SSD is in a "protetected mode" (hence the weird serial number: chanCE conflict).

Before RMAing the drive, i will wait someone official telling me what chanCE means...do u know if anyone from intel ever comes to the forum?

thanks

[idata]

Try running a secure erase from DOS as per the link in my earlier post. If it will not run its RMA time.

[idata]

The drive reports 8 MB or 0 GB of capacity.

I dont know how any general purpose tool can go over that;

It wants to write 0s or 1s on the drive, so what?the drive reports a bulshit capacity, the tool wont be able to do anything;

I had a little hope with intel SSD toolbox as it might overpass what the generic info disk report, but no it doesnt.

I need something to "unlock" my SSD (most probably a firmware).

That is only intel can help me, and maybe those who had their disk in a similar state for whatever reason - and I found at least 2 similar cases.

Does any one know how to "set a password" on the SSD? may be i can try to see what happens (setting and unsetting or something).

Also, does anyone know how to downgrade (as i have the most recent firmware) the firmware? that would be useful...