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When does support actually reply, and how do i view my current tickets?

bhen101
New Contributor

‎10-12-2022 11:27 AM

Been several days with no answer towards my ticket regarding SSD warranty. Does support still work here?

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1 REPLY 1

SolidgmBahtiyor
Moderator
Moderator

‎10-13-2022 04:24 AM

Hello bhen101, 

Sorry to hear that you are having this issue. You should have received an e-mail yesterday from us. Apologies for a late response. Should you wish to contact us directly, please see the options below:

Phone

  • English & Spanish:
    • USA: +1-833-373-7337
    • Operation: 8am-5pm PST (DST 7a-4p)

      You can also contact us on chat. 

Best regards. 

Bakhtiyor
Solidigm Customer Support. 

SolidigmAgent_0-1665655292191.png

 

 

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