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the field, DeviceStatus of P3520 is blank with SSD Data Center Tool

PLenl
New Contributor II

see atached - not sure if it need a firmware update or if something is wrong with the ssd.

26 REPLIES 26

Esteban_C_Intel
New Contributor III
New Contributor III

Thank you for the data provided, PLenl.

Everything seems to be fine, not an OEM drive.

Please use the following command to attempt to update the firmware on the drive:

isdct.exe load -intelssd 2

It has to be done with admin rights on the command prompt. The drive cannot be on a RAID array

This is the tool you should have installed in order to do that command: https://downloadcenter.intel.com/download/28999/Intel-SSD-Data-Center-Tool-Intel-SSD-DCT-?product=87...

Please let me know if you are able to update it and the version that it is updated to.

Esteban_C_Intel
New Contributor III
New Contributor III

Hello, PLenl.

This is to verify if you were able to proceed with the firmware update with my last recommendations.

Regards,

Esteban C

Intel Customer Support Technician

A Contingent Worker at Intel

Esteban_C_Intel
New Contributor III
New Contributor III

PLenl,

I was checking your post and wondered if you had the chance to perform the firmware update and how it went.

Hope I can hear from you soon.

Regards,

Esteban C

Intel Customer Support Technician

A Contingent Worker at Intel

PLenl
New Contributor II

@Esteban_Intel​ thanks, we are planing to do the firmware opdate at the moment - i think i will need a weekend to see if it worked. Ill get back to you. KR Peter

Esteban_C_Intel
New Contributor III
New Contributor III

Thank you for the answer, PLenl

I will keep an eye on this matter and check back with you in a week (10/7/2019)