the field, DeviceStatus of P3520 is blank with SSD Data Center Tool

[PLenl]

see atached - not sure if it need a firmware update or if something is wrong with the ssd.

[PLenl]

Do you know if the server needs to reboot after the firmware update? and do you have any bad experice in some cases with this update?

[PLenl]

@Esteban_Intel​  I have send you a message.

[Esteban_C_Intel]

Hello PLenl,

Thank you for the extra data provided.

Whenever there is a change on the system like a firmware update, it is recommended to reboot the system so it can recognize the change.

I have not received reports of this firmware update not working on a regular basis.

Now, I was not able to find if you indicated if the SSD was in a RAID array or not, because that can certainly affect.

If the answer is yes (the SSD is in a RAID array) it would be required to remove it from the array to perform the firmware update.

Please let me know how it goes.

Regards,

Esteban C

Intel Customer Support Technician

A Contingent Worker at Intel

[Esteban_C_Intel]

Hello PLenl,

This is a friendly reminder of the last update done to your thread two days ago wondering if the drive was in a RAID array or not.

Regards,

Esteban C

Intel Customer Support Technician

A Contingent Worker at Intel

[PLenl]

@Esteban_Intel​ Hi i wrote a message to you with the answer, you dident recieve that? - well its not in a RAID array, the server has been rebooted, and with the driver you recomended it was not possible to perform the firmware update. It´s an windows core version OS, could that be the problem perhaps? What can we do from here?