cancel
Showing results for 
Search instead for 
Did you mean: 

SSD Toolbox 3.1.0 misreports Drive Health for 520 Series 480GB SSD

SChau10
New Contributor

I would like to report an issue discovered with the latest Intel SSD Toolbox 3.1.0. With one of my Intel 520 Series 480GB SSD, Toolbox 3.1.0 displayed a drive health warning with short orange bar, despite 100% estimate life remaining. Once I reinstalled SSD Toolbox 3.0.5, the drive health is back to good with full green bar.

This has only been seen with one Intel 520 Series 480GB SSD. Toolbox 3.1.0 reports good drive health with all my other Intel SSDs, including another two 520 Series 480GB and 320 Series 300GB & 600GB SSDs.

Upon encountering this issue, I secure erased this 520 Series 480GB SSD, but the drive health warning in Toolbox 3.1.0 remained.

Attached are screen captures showing the difference in drive health for this 480GB SSD between Toolbox 3.0.5 and Toolbox 3.1.0.

8 REPLIES 8

idata
Esteemed Contributor III

Same problem happened to my SSD 330 120GB with toolbox 3.1.0!!

SMART status was good on 3.0.5 right before the upgrade.

idata
Esteemed Contributor III

Hello, I can confirm too that the exam same problem happens with my SSD 330 120 gb with version 3.1.0.

I'm waiting my second SSD tomorrow, a 520 120GB and let you know if this happends for the new drive.

SChau10
New Contributor

Got another Intel 520 series SSD to show the same thing with Toolbox 3.1.0, this time it's a 240GB.

It is beginning to look like Toolbox 3.1.0 has a bug with Intel SSDs featuring Sandforce controllers, though not with every 520 or 330 SSD.

SChau10
New Contributor

Intel SSD Toolbox 3.1.1 has resolved this issue, and I no longer get the Drive Health warnings with 520 series SSDs that I reported previously.