SSD Intel 545s 512gb is not detected

[АНефе]

Good day.

Help me please. SSD disk Intel 545s 512gb on the controller SM2259 worked for 3 months and stopped

determined in the BIOS and in the Windows system.

The disc is very important information that I really need.

The label contains the following information:

FW: 002C

SA: J64492-102

PBA: J42123-101

ISN: BTLA750504UJ512DGN

[JosafathB_Intel]

Hello АНефе, Thank you for having contacted Intel Technical Support. We have not heard from you since our last communication and we would like to know if you need further assistance or if we can close this case? Important note: Should further assistance or clarification be required, we will greatly appreciate if you reply to this post instead of writing a new one unless your inquiry is completely unrelated. This way we will prevent generating a duplicate post and we will not lose the train of thought. We will be looking forward to your reply. Best regards, Josh B. Intel® Customer Support Technician Under Contract to Intel Corporation

[АНефе]

Good day.

Your last post did not help me.

SSD is not defined in any computer. I think the controller firmware flashed on it.

On the Internet, I did not find any references to how to flash the controller. Therefore, I wrote to you.

I hope you will help in this matter.

In the attachment there is a photo of the SSD card. With the closure of contacts highlighted in color, the SSD is determined with a volume of 1mb. As far as I have enough of my knowledge in this area after closing the contact data, you can flash the controller and access to the data will be obtained. But, as I wrote earlier, I did not find the firmware anywhere.

[АНефе]

Photo as an attachment

[JosafathB_Intel]

Hello АНефе, Thank you for your reply. As we understand your SSD is not recognize in your BIOS and as mentioned the option will be to replace the drive and to do that we need your product markings. Please take into consideration that if you remove your drive cover your warranty will be void. If you want to recover the data on your drive we recommend you to contact a data recovery company that can provide you with a certify of destruction in order to replace your drive. Examples of these companies are: Data-Destruction.com (http://data-destruction.com/hard-drive-destruction/) DataKillers.com (https://datakillers.com/solid_state_media_destruction/) DataSecurityInc.com (http://www.datasecurityinc.com/degausser/solidstatedestruction.html) SemShred.com (https://www.semshred.com/contentmgr/showdetails.php/id/2480) Please contact them in order to get a quote and proceed to destroy the unit, they in turn will provide the certificate of destruction you require. *Links to third party sites and references to third party trademarks are provided for convenience and illustrative purposes only. Unless explicitly stated, Intel® is not responsible for the contents of such links, and no third party endorsement of Intel® or any of its products is implied. The tools that we offered in order to update the firmware are: Intel® Solid State Drive Toolbox (https://downloadcenter.intel.com/download/28447/Intel-Solid-State-Drive-Toolbox?product=80096) Intel® SSD Firmware Update Tool (https://downloadcenter.intel.com/download/28174/Intel-SSD-Firmware-Update-Tool?product=80097) We do apologies but any hardware modification is out of our scope of support. Please, let us know if you want to proceed with the warranty replacement. Best regards, Josh B. Intel® Customer Support Technician Under Contract to Intel Corporation

[АНефе]

Thanks for the help.

Since the disk has already been opened, the warranty does not cover it.

You can close this discussion.