SSD DC P3600 Series: get NVMe command reported a problem when trying delete disk. Firmware shows as Firmware : 4IFDHPK2 FirmwareUpdateAvailable : Please contact your Intel representative about firmware update for this drive. Tried the firmware update kit

[DPark17]

Trying to erase a disk form Linux redhat 6.6

get NVMe command reported a problem. error .

Firmware shows as

Bootloader : 8B1B012E

DevicePath : /dev/nvme0n1

DeviceStatus : Healthy

Firmware : 4IFDHPK2

FirmwareUpdateAvailable : Please contact your Intel representative about firmware update for this drive.

Index : 0

ModelNumber : LT0800KEXVA

ProductFamily : Intel SSD DC P3600 Series

SerialNumber : CVMD539000AF800BGN

Tried using the update kit 2.1.2 but when this booted it reported the firmware was at the latest rev 4IFDHPK2

Driver kit version is latets 3.0.0

Is there a way to fix this or determine the cause >?

[idata]

dp62,

We would like to do some testing here in our lab, we will measure the times running a secure erase and we will share our findings.

Please allow us some time here to get back to you in order to properly address your concern.NC

[DPark17]

Has there been any progress on this .

Were you able to confirm why isdct delete –intelSSD 0 was failing.

If the format command the only method of erasing data on these devices ?

[idata]

dp62,

We have tested here and it works fine, the situation is we do not have OEM versions of the SSD, like the one you have.Now, the command line we use is the standard that comes in the user guide, which it does not work in the OEM drives. If HPE* told you the line needs to be modified is for you to be able to secure erase the disk - That will not take long, it really depends on system workload and specs.With the command provided by HPE* you were successful to erase the SSD, have you confirmed the drive has no data nor partitions?NC

[idata]

dp62,

We are following up this thread and we would like to know if you require any further assistance.We will be waiting for your response.NC