09-15-2015 06:49 AM
I'm experiencing strange behaviour of my SSD 520 (120GB) in Lenovo Thinkpad T61. The first time I realized it was running with W7: sometimes (without any presage) the disk activity highs up to 100% while 2nd drive (hdd) is idle. The drive overload usually lasts about 10-30 seconds. While it is in peak period sometimes the computer does not response for any inputs (clicking, typing) Another time it lets me to change windows, listening music etc. but cancels some other activities (loading browser pages, typing). It is very very annoying. I tried with/without factory drivers but no affect. After this I made a clean install of W8.1. The drive overload happend significantly rare, but it was still there:
After the peak time, everything is good. I also tried W10 but no change. For a final attempt today morning I started the W10 installation after I removed the other HDD/ODD from the UltraBay drive preventing Windows to install any unnecessary controller drivers. And God can see my soul: the drive overload still happened exactly in the time when W10 installation was in finishing phase.
What should I do ? The drive is still under warranty (S/N: CVCV430003K3120BGN) Intel SSD Toolbox says the drive has perfect condition. Is there any other diagnostic tool ?
09-18-2015 07:36 AM
10-05-2015 02:57 PM
Hello Vegha,
Please do the following:
1 - Check for BIOS updates
2 - Check if your SSD has the latest firmware.
If the issue still persists after you updated it, please send us the SSD logs.
10-06-2015 05:03 AM
Hi aleki,
1; I already checked the current status of my computer's BIOS, it is the newest.
2; As you can see in the screenshots I posted earlier the SSD has the latest firmware.
So finally, before I send back the drive as a warranty issue what SSD logs do you need ? I already posted the SMART logs.
10-15-2015 10:59 AM
I have exactly the same problem:
10-17-2015 04:40 AM
hey ZeusAlex,
glad to see that not I am the only one in the world having this problem.
After 1 boring month waiting for any useful tip or help from Intel, on next week I'm going to send back the drive to the manufacturer for further analysis. I don't know if they have the possibility to test the drive under the conditions like I am using it now to reproduce the problem.