S3500 Series 800GB w 8MB bug!
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05-05-2014 07:34 AM
Got a brand new SSD DC S3500 Series 800 GB disk for my Macbook Pro in february 2014.
Last night it kicked the bucket after a forced power off - from 800 GB to 8,4 MB in 1 secs.
Now, since this bug has been around since 2011, has anyone found a way to recover any data from a drive that's been hit?
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05-05-2014 11:08 AM
I am encountering this issue as well.
Can you recall what state or what operation your notebook was performing before going to the 8MB state?
A secure erase can revive the drive, but data will be erased.
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05-05-2014 12:18 PM
My mac was starting up from sleep mode but before I was able to login I got the spinning beach ball for some reason. My patience ran out after about 5 minutes, I forced a power-off by pressing the pwr button for a couple of secs. At the next startup I got a folder icon with a flashing question mark...then it was all over.
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05-06-2014 08:08 AM
You may take the Intel® SSD to a data recovery service; if you prefer, go with an Intel® Partner such as the ones listed below, this way you will make sure the warranty will not be affected.
- https://software.intel.com/partner/search-detail?companyguid=80ade2e2-0a7d-e111-a1da-001a4b33b648 https://software.intel.com/partner/search-detail?companyguid=80ade2e2-0a7d-e111-a1da-001a4b33b648
- https://software.intel.com/partner/search-detail?companyguid=1f3707f6-b3bc-e111-ab57-001a4b33b648 https://software.intel.com/partner/search-detail?companyguid=1f3707f6-b3bc-e111-ab57-001a4b33b648
For warranty replacements please contact your nearest http://www.intel.com/p/en_US/support/contactsupport Intel® support team.
I am truly sorry for the inconvenience.
NOTE: These links are being offered for your convenience and should not be viewed as an endorsement by Intel of the content, products, or services offered there.
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05-06-2014 10:21 AM
Thanks for the links, Joe_Intel.
My main concern now is trust! My impression was that this issue was solved? I mean, It 's been two and a half yrs since it was acknowledged by Intel (on the 320 series).
