03-02-2017 01:37 PM
Hi Intel, I am using an s3500 which I had as a surplus around here. Why not use it on my laptop?
Small issue, ssd gets quite hot. I did change the power PowerGovernorMode to 2, would like to further try my luck with PhyConfig however that is totally undocumented anywhere.Any suggestions how to further tweak this on a laptop usage where airflow is quite low to 0 ?Attaching isdct info:
- Intel SSD DC S3500 Series PHWL623002AA480QGN -
AccessibleMaxAddressSupported : False
BusType : 11
ControllerCompatibleIDs : PCI\\VEN_8086&DEV_8C03&REV_04PCI\\VEN_8086&DEV_8C03PCI\\VEN_8086&CC_010601PCI\\VEN_8086&CC_0106PCI\\VEN...
ControllerDescription : @oem1.inf,%pci\\ven_8086&dev_8c03&cc_0106.devicedesc%;Intel(R) 8 Series Chipset Family SATA AHCI Controller
ControllerID : PCI\\VEN_8086&DEV_8C03&SUBSYS_220E17AA&REV_04\\3&21436425&0&FA
ControllerIDEMode : False
ControllerManufacturer : @oem1.inf,%intel%;Intel Corporation
ControllerService : iaStorA
DIPMEnabled : False
DIPMSupported : False
DevicePath : \\\\.\\PHYSICALDRIVE0
DeviceStatus : Healthy
DigitalFenceSupported : False
DownloadMicrocodePossible : True
DriverDescription : Intel(R) 8 Series Chipset Family SATA AHCI Controller
DriverMajorVersion : 14
DriverManufacturer : Intel Corporation
DriverMinorVersion : 8
EnduranceAnalyzer : Workload did not induce any wear on the drive. Expected life calculation is invalid. Ensure that workloads run for an hour or more for valid calculations.
ErrorString :
Firmware : D2012370
FirmwareUpdateAvailable : The selected Intel SSD contains current firmware as of this tool release.
HDD : False
IEEE1667Supported : False
Index : 0
Intel : True
IntelGen3SATA : True
IntelNVMe : False
Lun : 0
MaximumLBA : 703282607
ModelNumber : INTEL SSDSC2BB480G4
NativeMaxLBA : 937703087
OEM : Generic
OpalState : Unsupported
PLITestTimeInterval : 10080 minutes
PNPString : SCSI\\DISK&VEN_INTEL&PROD_SSDSC2BB480G4\\4&392C1257&0&000000
PathID : 0
PhyConfig : 1 (Client Settings)
PhySpeed : 6.0 Gbps
PhysicalSectorSize : 4096 bytes
PhysicalSize : 360080695296
PortNumber : 0
PowerGovernorAveragePower : 5000 milliwatts
PowerGovernorBurstPower : 6500 milliwatts
PowerGovernorMode : 2 Low
Product : Wolfsville
ProductFamily : Intel SSD DC S3500 Series
ProductProtocol : ATA
ReadErrorRecoveryTimer : 0
RemoteSecureEraseSupported : False
SCSIPortNumber : 0
SMARTEnabled : True
SMARTSelfTestSupported : True
SSCEnabled : False
SanitizeBlockEraseSupported : True
SanitizeCryptoScrambleSupported : False
SanitizeSupported : False
SataGen1 : True
SataGen2 : True
SataGen3 : True
SataNegotiatedSpeed : 6.0 Gbs
SectorSize : 512
SecurityEnabled : True
SecurityFrozen : True
SecurityLocked : False
SecuritySupported : True
SerialNumber : PHWL623002AA480QGN
TCGSupported : False
TargetID : 0
TemperatureLoggingInterval : 1 minute(s)
TrimSize : 4
TrimSupported : True
WWID : 140701773682724
WriteCacheEnabled : True
WriteCacheReorderingStateEnabled : True
WriteCacheState : 1
WriteCacheSupported : True
WriteErrorRecoveryTimer : 0
03-02-2017 05:07 PM
Hello PRoland,
We understand you have recently installed an Intel® SSD DC S3500 Series on your laptop, and have been experiencing heat problems since.Please keep in mind that the operating temperature range for this SSD is between 0°C and 70°C (32°F to 158°F). While overheating is not normal, it's not entirely unexpected if you're using the drive in a laptop without any airflow. At the end of the day, this is still just a SATA SSD. The main things that keep it apart are it's data protection features, none of which should cause it to operate hotter than a regular consumer drive.I would first recommend making sure that the SATA and power connectors on your laptop are clean and free of debris. As far as adjusting the Power Governor Mode, you should be able to do so using the https://downloadcenter.intel.com/download/26575/Intel-SSD-Data-Center-Tool?v=t Intel® SSD Data Center Tool.You will find information on the commands required in the http://www.intel.com/content/www/us/en/support/solid-state-drives/000020016.html ISDCT User Guide, in page 10, 16, and 38. However, I'd like to point out that this may actually work opposite to what you may expect. Setting this to zero will actually remove the power governor feature, meaning the SSD will use more power:"Changes the devices power governor mode settings. Valid values are: • 0: Unconstrained for SATA devices. • 1: Typical (7-watts) for SATA devices. • 2: Low (5-watts) for SATA devices."If you suspect this is an issue with the SSD itself, please provide us with the SMART details for the drive.We do hope this information helps.Best regards,Carlos A.03-02-2017 11:44 PM
Hi Carlos, thank you for the reply. PowerGovernorMode is set to 2 Low not 0, not sure where 0 came from. That was documented so I setup accordingly.
PhyConfig however is missing any explanation. Do you have any info of what that does?SSD temp is 30 degrees Celsius, I don't suspect any problems with the ssds, working fine just trying to see if I can lower the temp a little bit.03-03-2017 08:26 AM
Hello PRoland,
I can relate, colder is always better. Just keep in mind that 30°C is actually not bad, these drives usually run at around 40°C in most applications. There is not much on the user guide as far as PhyConfig goes, I had to do some digging to find out what each setting actually represents. The command itself will be very similar to the one you used to change your power governor mode [isdct.exe set -intelssd (Index|SerialNumber) PhyConfig=(0|1|2)]. These are the setting definitions: • 0: Default enterprise settings. Generally good for most purposes and systems • 1: Client settings. Tighter for shorter signal routes (such as laptops). You might want to try this setting as it may be better for smaller systems with less trace length. • 2: Alternate enterprise settings. Will result in a a larger eye with better use in some servers. It may work well for systems that have long signal paths and multiple connections.Please let us know the results.Best regards,Carlos A.03-03-2017 08:33 AM
Thanks you sir, that was it. Seems reasonable, although I noticed it's quite heavy comparing to 535 for example. Still for laptops people should look into client series