10-19-2024 07:03 PM
Which of the Solidigm hard disk management software and driver is collecting and sending my data? If I uninstall the management software after installing the management software and driver, will the data still be collected and sent?
10-21-2024 06:13 AM
Dear aghhjb,
Thank you for your question. To clarify, the only data collected by Solidigm software is related to the drive's performance and health, such as SMART (Self-Monitoring, Analysis, and Reporting Technology) statistics. This information helps monitor the status of the drive and ensure its proper functioning.
If you uninstall the management software after installation, the data collection related to SMART statistics will no longer occur through the software. However, the drive will continue to internally track performance and health data, which can still be accessed through other tools or during troubleshooting if needed.
If you have any other concerns or need further clarification, feel free to reach out.
Kind regards,
Gleb
Solidigm Customer Support