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Please, check warranty SSD Intel

CLe
New Contributor

We have two ssd but we​ do not check warraty in the website: https://supporttickets.intel.com/

Please check hepl Us​

Thanks,

Cung Lê​

1 ACCEPTED SOLUTION

JosafathB_Intel
Valued Contributor

Hello Cle,

Thank you for your reply,

Based on the information you provided and the SSU logs you extracted from your SSDs, these drives do not seem to have any hardware issue and are running the latest version of the firmware as mentioned in our previous post.

The media Wear out is expected due to the amount of usage (reads and writes) that these drives have been exposed to.

If you insist on replacing your SSDs, we advise you to open a ticket with the technical support in charge of your geographical area by visiting:

https://www.intel.vn/content/www/vn/vi/support/contact-support.html#@15

https://www.intel.vn/content/www/vn/vi/support/contact-support/apac-contact.html

We hope you find this information helpful. Let us know if you need further assistance.

Best regards,

Josh B.

Intel Customer Support Technician

A Contingent Worker at Intel

View solution in original post

15 REPLIES 15

CLe
New Contributor

hi ok Josh B, i will request link https://www.intel.vn/content/www/vn/vi/support/contact-support/apac-contact.html

Thanks you very much!​