Hello Mac,
Thank you for contacting Intel® SSD Support.
In order to further assist you regarding your inquiry related to your Intel® SSD DC P3600 Series. We will appreciate if you can provide us with the following information:
• The SSU logs.
1- Go to
https://downloadcenter.intel.com/download/26735/ and download the software.
2- When finished downloading it, open it.
3- Attach the file obtained to your reply.
• The SMART logs extracted from your Intel® SSD DC P3600 Series.
The Intel’s Data Center Tool (DCT) can be used to read out the SMART attributes to download this tool please follow this link:
https://downloadcenter.intel.com/download/28594/Intel-SSD-Data-Center-Tool-Intel-SSD-DCT-?v=t
For further information on how to use this tool, in order to extract the SMART logs, please visit the Intel® Solid State Drive Data Center Tool User guide (
https://www.intel.com/content/dam/support/us/en/documents/memory-and-storage/Intel_SSD_DCT_3_0_x_Use... ) page 25 section 2.1.3.
We will be looking forward to your reply.
Have a nice day.
Best regards,
Santiago A.
Intel® Customer Support Technician
Under Contract to Intel Corporation