Intel SSD6 issues.

[idata]

Hello,

I need help trying to figure out why my system is not recognizing my M.2 SSD drive (Intel SSD6) I have 2. One is a boot drive (Win10) and the other is for software. I was able to get OS to install on One drive, but the 2nd drive is not being detected at all. Nothing is showing up on Bios as well. The configuration in Bios shows that both M.2 Ultra slots are empty even though it is installed. Disk management doesn't show the 2nd drive is visible. I download all Intel drivers and software to help with this issue but no luck. What am I doing wrong that its not showing up? Could it be that it's a DOA? Any advise would help as I am out of option.

short specs.

MB: ASrock X99 Gaming i7 Professional Series

CPU: i7 5820k

Ram: 16GB 2400mhz

Thanks in advance.!!!

[idata]

Hello junjun441,

I see. That's unfortunate. But if you spoke to the NUC support team and they told you this, then of course there's not much else that can be done.We do get a lot of reports from people having detection issues with these drives in Windows* 7, since the 600p Series uses the native (inbox) drivers. And these drivers weren't included originally in 7 like they are in Windows* 8.1 and 10. So you would need to install the https://support.microsoft.com/en-us/kb/2990941 Microsoft* KB2990941 hotfix for the drive to work properly.You can read more about this on the recently updated http://www.intel.com/content/www/us/en/support/solid-state-drives/000022378.html FAQ article for the 600p Series.Again, sorry for missing your post when we first reviewed this thread. If you have any further issues or questions, just let us know.Kind regards,Carlos A.

[KL2 · Accepted solution]

Page 40 of your motherboard manual, "If you install CPU with 28 lanes, the M2_1 only supports SATA type M.2 module "

http://asrock.pc.cdn.bitgravity.com/Manual/Fatal1ty%20X99%20Professional%20Gaming%20i7.pdf http://asrock.pc.cdn.bitgravity.com/Manual/Fatal1ty%20X99%20Professional%20Gaming%20i7.pdf

The Intel i7 5820K has 28 PCIe lanes: http://ark.intel.com/products/82932/Intel-Core-i7-5820K-Processor-15M-Cache-up-to-3_60-GHz http://ark.intel.com/products/82932/Intel-Core-i7-5820K-Processor-15M-Cache-up-to-3_60-GHz

The 600P SSD is NVMe.

So, yes, with that particular CPU, only one M.2 NVMe SSD will work on that motherboard. You can either upgrade the CPU to one with 40 PCIe lanes: http://ark.intel.com/products/82931/Intel-Core-i7-5930K-Processor-15M-Cache-up-to-3_70-GHz http://ark.intel.com/products/82931/Intel-Core-i7-5930K-Processor-15M-Cache-up-to-3_70-GHz or, you can use an M.2 SATA capable SSD in M2_1.

[idata]

Gize2

Omg...such a fail..!! They should put that on the box in huge black LETTERs..LOL. Thanks for pointing that out. Even if one of the drive works, as I stated above. System is DOA atm. Bios and all drivers are updated. Same issue reoccurring. Only 1 Intel 600p installed atm... All the parts I got was on sale at a unbeatable price. I'll just use the other Intel 600p as a boot drive for another update.

Thanks for the advise guys..

Sush,