07-10-2017 09:11 PM
Is it normal to have lost 1% condition only after 120 days of use and the SSD is always in high temperature and this even if the case of the PC is opened?
07-11-2017 01:15 PM
Hello Anonymus,
We understand your SSD is showing a decrease in health after only a few months and the temperature is always high. We would like to know if you can share a screenshot of the https://downloadcenter.intel.com/download/26837/Intel-Solid-State-Drive-Toolbox?v=t Intel® Solid-State Drive Toolbox, showing the health status.About the temperature, can you check if the BIOS of your system shows the actual temperature?Using the Intel® Solid-State Drive Toolbox, please make sure the drive is in the latest firmware version: PSF121CWe'll be waiting for your response.Regards,Nestor C07-12-2017 01:30 PM
Hi Anonymus,
We'd also want to ask you, how are you measuring the temperature of the SSD?If you have screenshots of that, please share as well?We'll be waiting for your response.Regards,Nestor C07-18-2017 06:13 AM
Hello Anonymus,
We would like to know if you were able to read our previous posts and if you require further assistance from us. we'll be waiting for your response.Regards,Nestor C