05-04-2018 04:21 PM
Hello Intel Community,
I`m facing a problem with my Intel SSD Driver. I was playing a game when suddenly the screen got frozen in a way that a had to force a reboot. After doing that, this SSD is showing me now a free disk space of 8MB.
I was reading about it and I figure out that is a huge bug for some Intel SSD Series, which I think it`s really bad. Anyway, I`ve tried a lot of steps to fix it:
- Using Intel SSD Toolbox: Nothing;
- Firmware update: Nothing;
- Linux tools, like hpparm: nothing;
- PartedMagic: Nothing;
Does anyone here is facing or already faced this problem?
Intel: Do you have a solution for that?
Thank you!
05-07-2018 07:56 AM
Hello JulianoSoares,
Thanks for posting in our communities.Some users have reported the drive capacity is restored after running a https://www.intel.com/content/www/us/en/support/articles/000006084/memory-and-storage.html secure erase on it.However, we recommend to https://www.intel.com/content/www/us/en/support/contact-support.html contact your local support in order to check for warranty options.Best regards,Eugenio F.